MAS Financial Services - Area Collections Manager

Company Description

MAS Financial Services Limited, established in 1988 and registered with the RBI as an NBFC in 1995, is a diversified retail financial services provider. Listed on NSE and BSE in 2017, MAS offers financial services to Micro, Small, and Medium Enterprises, as well as loans for two-wheelers, used commercial vehicles, used cars, and personal home loans through its subsidiary.

The company serves lower and middle-income groups across urban, semi-urban, and rural areas and has over 195 branches across 13 states in India. With a vast experience, a strong distribution network, and over 2 million customers served, MAS is a prominent player in the financial services industry.

Role Description

- This includes developing and implementing collection strategies, monitoring collection processes, ensuring timely payments, maintaining customer relationships, and handling escalated cases.

- The role involves coordinating with the collections team, analyzing performance metrics, and achieving collection targets. The manager will also ensure compliance with relevant regulations and company policies.

Qualifications

- Experience in developing and implementing collection strategies

- Ability to monitor and analyze collection performance metrics

- Proficiency in maintaining customer relationships and handling escalated cases

- Knowledge of relevant regulations and company policies

- Bachelors/Master's degree in Finance, Business Administration, or related field

- Experience in the financial services industry is a plus

- Proficiency in MS Office and relevant software

- Strong problem-solving and decision-making skills