This will be a part of the Guy Carpenter Client Support Services function of Marsh McLennan Global Services (MMGS) . The role will be based in Mumbai Hiranandani office. : What can you expect? - Becoming a part of a high performance team - Driving the organizational strategy to ensure continuous improvement in operations team through process, people, and quality - Taking complete ownership of Reinsurance Claims agreements - Contributing to making a positive difference in the customer service and exceeding client expectations via strong operational rigor and delivery. Also ensuring that all compliance and regulatory requirements are met and maintained as per required standards - Being bold in thinking and bringing innovative solutions to any barriers faced through the first 3-6 months, you will be actively supported by your peers to help understand the ways of working What is in it for you? Discover what's great about working at Marsh McLennan - from the opportunities that our size brings, to our commitment to our communities and understanding the benefits you'll receive. We are four businesses with one PURPOSE: helping companies meet the challenges of our time. As a global leader in insurance broking and risk management, we are devoted to finding diverse individuals who are committed to the success of our clients and our organisation. Joining us will provide a solid foundation for you to accelerate your career in the risk and insurance industry. You will join a team of talented professionals from across the globe, which is dedicated to helping clients manage some of the world's most challenging and complex risks. We can promise you extraordinary challenges, extraordinary colleagues, and the opportunity to make a difference. Our rich history has created a client service culture that we believe is second to none. Our commitments to Diversity and Inclusion, Corporate Social Responsibility, and sustainability demonstrate our commitment to stand for what is right. We will count on you for the following: - Direct the service operations and functions within a Client Support Process Team - Lead and inspire the team, including setting clear goals and operating expectations, coaching CSS technicians to achieve goals and their full potential - Implement short and long-term staffing strategies that aligns with the business objectives and target operating model - Maintain robust operational management discipline as per processing metrics and professional standards - Establish and adhere to SLA requirements with Guy Carpenter standards and clients-specific reinsurance agreements - Operational Excellence - Building value by creating process efficiencies through upstream & downstream impact in business - Deliver quality by building a knowledge organization and encouraging, leading and guiding teams to build depth and breadth of technical expertise - Work with cross functional teams to resolve complex client and broker issues, and identify opportunities for improvements in process efficiency and effectiveness - Stakeholder Management Stakeholders / operating companies - Serve as the escalation point of contact in resolving complex and challenging issues. - Examine capacity planning and forecasting of team resources (e.g., people, time, etc.) and make adjustments as needed to maximize effectiveness and efficiency - Risk Management & compliance - Enforce a regular risk review to create significant R&C profiling (risk register) and resilience in operations. Eg. Review cross skilling plans to mitigate operational risks related to key person dependence. Will be required to benchmark best risk practices to help create an operational risk strategy for MMGS. - Opportunity identification - Seek opportunities for development of high potential managers and constantly work towards supporting regions in projects and client deliveries - Employee Engagement - Set standards for people excellence and create strategies for development of people and process knowledge Knowledge and Skills: - Strong understanding of Reinsurance broking business - Minimum 12-14 years' experience overall in Reinsurance/ Reinsurance Broking - Analytical ability and Decision making - Presentation skills / Influencing & partnering - Leadership and People management - Operational Excellence - Resource Management - Change agility - Critical thinking - Collaboration - Risk Management Education: Graduate; Post graduate/MBA would be desirable What makes you stand out? - Client facing experience - Leading successful work project across teams that accomplishes a defined outcome and results for the business - Transition/migration experience - Strong ability to plan and manage numerous processes, people and priorities simultaneously - Experience in statutory audits and dealing with auditors. MARSH & MCLENNAN: Marsh & McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit mmc.com, follow us on LinkedIn and Twitter @mmc_global or subscribe to BRINK. Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. GUY CARPENTER: Guy Carpenter & Company, LLC is a leading global risk and reinsurance specialist with more than 3,100 professionals in over 60 offices around the world. Guy Carpenter delivers a powerful combination of broking expertise, trusted strategic advisory services and industry-leading analytics to help clients adapt to emerging opportunities and achieve profitable growth.Our Mission is to be our clients most trusted and valuable broker and strategic advisor. For more information, visit www.guycarp.com and follow Guy Carpenter on LinkedIn and Twitter @GuyCarpenter.

Mumbai

Marsh McLennan - Vice President/Associate Director - Reinsurance Operations 

Job Description for Marsh McLennan - Vice President/Associate Director - Reinsurance Operations  in Marsh & McLennan in  Mumbai for (12-20) years of experience. Apply Now!