Mars International - Associate Relations & Industrial Relations Lead

Description:

Role : Associate Relations & Industrial Relations Lead - Pune

Location : Pune

Key Responsibilities:

AR & IR Leadership & Relationship management:

- Partner and build sustainable relationships with Leadership teams incl Plant Manager, Supply head, P&O business partner and P&O head legal, AR head, and Union and Line Managers to achieve the goals aligned with the people agenda and business strategy of PUN unit.

- Consult and provoke business stakeholders on people insights and external trends related to

workplace.

- Be the pulse of the business and report on associate and organization insights with use of Data and insights

- Anchor the relationship with Unions and other committees in the plant

- Lead collective bargaining agreements within the Indian legal framework

- Assess employment and labor trends and initiate progressive employment discussion with stakeholders

Workplace issue resolution:

- Ensure associate & business advocacy

- Lead the grievance redressal process at site to build a fair, trustworthy and inclusive workplace

- Take escalation from Line Managers, plant leadership in complex, high risk associate relations issues and provide coaching to LMs, associates to mutually resolve issues

- Ensure legal counsel is engaged as appropriate and partner with legal counsel on matters requiring legal guidance

- Lead and perform associate relations and investigations as appropriate & ensure appropriate tracking / communication / documentation.

- Lead the disciplinary process in line with Mars guidelines and ensuring Principles of natural justice

- Review and lead our Involuntary separation process incl approving separations, separation options and transition assistance.

Build capability for issue avoidance:

- Ensure associate & business advocacy by building functional capability of line managers

- Provide coaching, counselling, and training to line managers and P&O partners in areas related to employment law, grievance management and performance management to build performance

capabilities in the Mars way

- Provide interpretation & consultation to ensure fair application of welfare, policies, processes to associates

Union Management and Engagement:

- Own and lead the overall Industrial relations and union strategy for PUN and India

- Collaborate and engage with union at site to ensure harmony while protecting the Mars culture and our ways of working, ensuring business continuity and continuous improvement.

- Proactively raise potential challenges with leadership (incl AR lead, P&O head, Supply head) and mobilize their support proactively

- Anchor union meetings and discussions on an ongoing basis to continuously improve our processes and associate experience.

- Lead the negotiation and long-term settlement process for the site

- Provide guidance and coaching to P&O/AR members on Industrial relations matter in India

External relationship:

- In partnership with Corp and external affairs, build strong working relationship with key external stakeholders like DLC, ALC

Culture Pulse & Managing future focused areas:

- Serve as the guardian of the Mars culture and report on the pulse of the business by associate and organization insights

- Analyze Associate Relations cases and ensure root cause/broader issues are proactively addressed.

- Identify Industrial relations trends to ensure development of training and tools that address broader AR/IR opportunities.

Job Specifications/Qualifications:

Education & Professional Qualifications:

- Master degree in Human Resources, labor/industrial relations; Combination of education and experience preferred

Knowledge / Experience:

- Extensive related HR/IR experience (12+ years) in HR functions, with minimum 4-5 years experience of leading IR for a factory or group of factories

- Ideally experience working in an associate relations/labor relations environment and providing associate/labor relations expertise (incl. employment/labor regulations knowledge)

- Ability to interact and develop relationships with all levels of associates, including senior management, to influence desired outcomes

- Ability to rapidly mobilize and manage teams

- Ability to work independently and efficiently, with minimal supervision, in a fast-paced, sensitive environment

- Ability to handle and maintain confidential and sensitive information

- Strong communication skills, written and interpersonal

- Strong analytical, problem-solving, and decision-making skills

- Exceptional conflict management skills