Posted By
Posted in
Sales & Marketing
Job Code
1594482

Duties:
- Team Management.
- SLA and Performance Management.
- Operational Management.
- Hiring, Coaching and Mentoring.
- Leadership.
- Leave and Attrition Management.
Responsibilities:
- Set clear performance goals and KPIs for the team, regularly reviewing and assessing progress to ensure targets are met.
- Facilitate ongoing training and development to enhance team skills, stay updated on industry trends, and adopt best practices.
- Foster a collaborative, motivated team environment focused on achieving both individual and group success.
- Drive revenue growth by identifying opportunities for cross-selling, upselling, and enhancing existing client accounts through innovative digital strategies.
- Work closely with the sales and account management teams to align campaign goals with client objectives and maximize ROI.
- Collaborate with the creative, content, and analytics teams to execute high-impact campaigns across channels (SEO, PPC, social media, email marketing, etc.).
- Provide strategic insights and recommendations to clients, aimed at increasing traffic, conversions, and overall campaign performance.
- Continuously assess and improve processes to streamline workflow, optimize resource allocation, and enhance overall efficiency.
- Implement and promote the use of automation tools to increase productivity, reduce manual work, and drive campaign efficiency.
Qualifications:
- Experience in sales, customer support, account management, marketing, or consulting 3+ years of experience managing and developing a team
- 5+ of work experience in sales, account management, customer support, marketing, or consulting.
- BA/BS/PG degree or equivalent practical experience.
- Experience working against assigned revenue targets and driving sustainable growth
- Experience motivating, inspiring, and driving teams to achieve sustainable growth
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Posted By
Posted in
Sales & Marketing
Job Code
1594482