Job Description :

Role : Ecommerce & Quick Commerce Marketplace Lead

Location : Nariman Point, Mumbai

Experience : 7+ years experience in E-commerce/Marketplace Management, preferably with a digitally native or beauty/lifestyle brand

About the Role :

We are looking for a dynamic and growth-oriented Ecommerce & Quick Commerce Marketplace Lead who is excited by the vision of building Indias first global premium beauty house with consumer-centric, world-class clean beauty products. This role requires a highly analytical, detail-oriented, and commercially driven professional who can independently manage and scale marketplace business across platforms such as Nykaa, Amazon, Tira, Myntra, Flipkart, and emerging quick-commerce channels. The ideal candidate should possess strong marketplace management expertise, performance marketing understanding, and the ability to drive revenue growth while managing cross-functional stakeholder relationships.

Key Responsibilities :

Marketplace Growth & Strategy :

- Develop and execute marketplace growth strategies to achieve revenue and profitability targets.

- Drive sales growth across Ecommerce and Quick Commerce platforms.

- Identify new marketplace opportunities and establish Kiro on relevant platforms.

- Monitor market trends, competition, and consumer behavior to identify growth opportunities.

Marketplace Operations & Account Management :

- Manage end-to-end marketplace operations across platforms including Nykaa, Amazon, Tira, Myntra, Flipkart, etc.

- Act as the primary point of contact (POC) for marketplace partners and AMS agencies.

- Build and maintain strong relationships with marketplace teams for visibility, campaigns, and promotions.

- Negotiate commercial terms, promotional visibility, and marketing opportunities with platforms.

Listings & Content Optimization :

- Create, manage, and optimize product listings across marketplaces.

- Ensure accurate product information, pricing, descriptions, images, banners, and enhanced content.

- Improve product discoverability through SEO, keyword optimization, and marketplace search ranking strategies.

- Coordinate creation of digital assets including banners, guides, HTML templates, and promotional creatives.

Performance Marketing & Visibility :

- Plan and execute marketplace-led marketing campaigns and promotional calendars.

- Manage marketplace visibility spends and marketing budgets with ROI focus.

- Drive performance marketing initiatives including targeting, bid optimization, ROAS-led campaigns, A/B testing, and search visibility improvements.

- Collaborate with marketplace search and PLA teams to maximize brand visibility.

Inventory & Fulfilment Management :

- Ensure product availability across all marketplaces and quick commerce platforms.

- Coordinate with supply chain and logistics teams for smooth fulfilment of B2B/B2C marketplace orders.

- Monitor inventory health, stock planning, RTVs, and liquidation of non-moving inventory.

- Manage marketplace inventory reconciliation and operational efficiency.

Analytics & Reporting :

- Monitor, analyze, and report marketplace performance metrics, sales trends, and campaign effectiveness.

- Generate actionable insights using marketplace data, analytics tools, and forecasting models.

- Track marketplace health metrics including ratings, reviews, customer feedback, and account performance.

- Recommend process improvements based on data-driven insights.

Compliance & Process Excellence :

- Stay updated on marketplace policies, backend tools, systems, and best practices.

- Ensure compliance with marketplace operational and content guidelines.

- Maintain detailed understanding of marketplace backend systems and operational workflows.

Desired Profile :

- Degree in Business, Marketing, Ecommerce, or related field.

- 5 -10+ years of experience managing Ecommerce marketplaces.

- Strong experience working with platforms such as Nykaa, Amazon, Myntra, Tira, Flipkart, etc.

- Exposure to Quick Commerce platforms will be an added advantage.

- Prior experience in beauty, cosmetics, skincare, wellness, or lifestyle categories preferred.

- Strong understanding of marketplace performance marketing and digital growth levers.

- Hands-on experience with campaign automation, attribution models, analytics, and conversion funnels.

- Strong analytical mindset with ability to interpret sales and marketplace data.

- Excellent written, verbal, interpersonal, and stakeholder management skills.

- Highly organized with exceptional attention to detail and ability to manage multiple projects simultaneously.

- Experience in building or scaling online-first/D2C brands is a strong plus.

Skills & Competencies :

- Ecommerce Marketplace Management

- Experience of leading e-commerce marketing

- Marketplace Performance Marketing

- Account & Vendor Management

- Inventory & Fulfilment Coordination

- Marketplace Analytics & Reporting

- Budgeting & ROI Management

- SEO & Listing Optimization

- Campaign Planning & Execution

- Cross-functional Collaboration

- Data-driven Decision Making