Marico - Key Accounts Manager - eCommerce

Role & Responsibilities:

We are looking for a dynamic and result-oriented Key Account Manager Ecommerce based out of Mumbai who will be driving growth for the international geographies.

Account Management:

- Build and maintain strong relationships with key e-commerce platforms and online retail partners in the respective countries.

- Develop joint business plans with key accounts to drive revenue and market share.

Sales Strategy & Execution:

- Plan and execute promotional campaigns, seasonal offers, and visibility initiatives in collaboration with the business development managers.

- Achieve monthly/quarterly sales targets, ROI goals, and brand visibility objectives across platforms.

Forecasting & Inventory Management:

- Monitor sales forecasts and align with supply chain for optimal inventory levels.

- Ensure healthy fill rates and avoid out-of-stock situations.

Data Analysis & Performance Monitoring:

- Analyse sales data, traffic, conversion rates, and competitor activity to improve performance.

- Track KPIs and prepare performance reports for internal and external stakeholders.

Content & Merchandising:

- Coordinate with brand and digital teams to ensure accurate, engaging product content.

- Drive A+ content and brand store enhancements to maximize consumer engagement.

Cross-functional Collaboration:

- Work closely with marketing, finance, supply chain, and customer service teams to ensure seamless execution.

Preferred Candidate Profile:

- 3-6 years of experience in key account management, preferably in FMCG or consumer goods.

- Strong understanding of Tik-Tok is preferred.

- Exposure to Ecommerce in either Asean/North America markets is a huge advantage.

- Strong understanding of Amazon platform with complete P&L management.

- Excellent analytical, negotiation, and communication skills.