About the Role - RSM/Director - Kiosk Sales (India)

We are seeking a strategic and accomplished global sales leader to head the Kiosk Sales vertical at Mantra Smart Identity.

The ideal candidate will have 10-20 years of experience in self-service kiosk solutions, spanning both government and enterprise sectors, with proven expertise in developing multi-country business pipelines, OEM relationships, and turnkey deployments.

This is a P&L leadership role, responsible for scaling the kiosk business globally through institutional partnerships, enterprise integrations, and regional channel expansion.

Key Responsibilities:

- Lead global business growth for biometric and non-biometric self-service kiosks across Government, BFSI, Healthcare, Retail, QSR, Transport, and Citizen Service domains.

- Define and execute global go-to-market and channel strategies to position Mantra as a preferred kiosk OEM.

- Identify and close multi-region partnerships with system integrators, ministries, banks, and enterprise clients.

- Manage large-scale deployments such as government enrollment kiosks, hospital check-in kiosks, retail ordering stations, and banking/payment terminals.

- Collaborate with Product and R&D teams to develop modular kiosk architectures for sector-specific use cases.

- Drive sales through distributors, resellers, and strategic OEM/ODM collaborations.

- Represent Mantra in industry events (GITEX, Seamless, ID4Africa, Trustech, RetailTech) for visibility and business development.

- Build and mentor regional sales teams aligned with revenue and profitability goals.

Key Performance Indicators (KPIs):

- Revenue & Profitability: Achieve annual sales and margin targets for the kiosk vertical.

- Strategic Pipeline Creation: Establish measurable business opportunities within 6-12 months across multiple sectors.

- Market Expansion: Entry into at least three new verticals (Retail, BFSI, QSR, etc.) or new country markets annually.

- Partnership Development: Number and value of partnerships/MoUs signed with integrators, government agencies, and enterprises.

- Brand Positioning: Representation at global exhibitions and inclusion in key eGov and enterprise RFPs.

- Leadership Impact: Development of regional teams and alignment with corporate objectives.

Key Attributes & Technical Expertise:

- Multi-Sector Expertise: Deep knowledge of kiosk ecosystems across Government, BFSI, Retail/QSR, Healthcare, and Transport.

- Strategic Leadership: Proven ability to lead international sales and drive multi-year P&L growth.

- Solution Orientation: Strong understanding of hardware-software integration, peripherals, and UX customization.

- Market Intelligence: Insight into regional kiosk trends, certification standards, and vendor ecosystems.

- Global Network: Established relationships with ministries, banks, telecoms, system integrators, and OEMs.

- Commercial Acumen: Skilled in global bidding, pricing, and long-term contract negotiation.

- Leadership & Collaboration: Ability to motivate global sales teams and collaborate cross-functionally.

- Executive Presence: Represents the organization confidently in C-level and international forums.