The Role:

We are looking for a UX Design Manager who is a "player-coach" at heart. You will not just manage pixels; you will define how humans interact with complex identity systems and invisible AI agents. You will lead a pod of talented designers, creating intuitive workflows for IT and Security teams to govern their digital workforce.

What you'll get to do:

- Design Strategy: Translate complex technical requirements(Identity Governance, AI Policies) into simple, intuitive, and elegant user experiences.

- Team Leadership: Mentor, coach, and manage the performance of 4-6 Product Designers, fostering a culture of critique and creativity.

- Process Excellence: Own the end-to-end design lifecycle, from user research and wireframing to high-fidelity prototyping and design QA.

- Design System: Maintain and evolve our Design System to ensure consistency and speed of execution across the platform.

- User Research: Champion user research practices - conducting or overseeing usability testing and translating insights into design decisions.

- Cross-Functional Partnership: Collaborate closely with Product Managers and Engineering Leaders to ensure design feasibility and business alignment.

- Hiring: Actively participate in recruiting top design talent to scale the team.

This role is tailor-made for you if have:

- Experience: 8+ years of Product Design experience with 2+ years in a formal leadership/management role.

- B2B Complexity: Strong portfolio showcasing experience in B2B SaaS, specifically in complex domains (e.g., Data Visualisation, Dashboards,

Enterprise Workflows). Use product analytics to measure and improve design impact.

- Craftsmanship: Mastery of design tools (Figma) and a deep understanding of layout, typography, and interaction design.

- Systems Thinking: Ability to design for scale; you don't just design screens, you design systems and flows. Experience building and evolving a scalable design system.

- Education: Degree in Design (HCI, Interaction Design, Graphic Design) preferred or equivalent practical experience; an exceptional portfolio is equally valued.

- Stakeholder Management: Present design rationale to leadership and influence product roadmap

Nice-to-Haves:

- Experience designing for security, compliance, or IT admin personas is a significant plus. eg, Cybersecurity, DevOps tools, or Developer Platforms.

- Experience working in a fast-paced startup environment (0 to 1 or 1 to 10 journey).

- Basic understanding of Frontend technologies (HTML/CSS/React) to communicate effectively with engineers.

- Awareness of WCAG accessibility standards

- Interest or experience in designing for AI-powered experiences