Manager - US Payroll

Role Description:

- This is a full-time hybrid role for a Manager US Payroll located in Noida.

- Your main responsibility is to ensure that the day-to-day operations of the department are running smoothly.

- You will also drive process standardization, automation, and improvement in all aspects of Tax to ensure their scalability and continuing effectiveness.

- In relation to this, you will lead the development and formal documentation of processes and internal controls.

- You are expected to foster relationships with senior internal stakeholders by establishing and maintaining exceptional business relationships and working collaboratively with other organizational teams.

Essential Duties and Responsibilities:

- Strong problem solving, time management and priority setting skills.

- Develop strong relationships and alignment with our internal partners.

- Ensure that all daily production requirements are completed each day with sufficient documentation to enable.

- Drive the establishment and refinement of the Client Services process methodology and best practices.

- Generate operational metrics to communicate and manage the performance of the production team.

- Facilitate the delivery of training as required by internal or external customers.

- Performs interview process for new hires for roles within team.

- Builds and maintains strong peer relationships within the team and across the organization.

- Train team members on new or enhanced operation procedures and policies.

- Implement quality control measures.

- Other duties may be assigned from time to time.

Qualification:

- 4+ years of team leading or supervisory experience leadership role.

- Experience supervising Tax/Payroll Team representatives.

- Strong Knowledge on US Taxation (Federal, State, Locals) for both Employees and Employers portion.

- FPC or any Payroll related certification.

- 3+ years of process/operational excellence experience.

Preferred Qualifications/Skills:

- 4-5 + years of US Payroll/ US Taxation and/or services industry experience.

- Working knowledge of UltiPro is a plus.

- Must be proficient in Microsoft Office (Excel, Word, and PowerPoint).

Interpersonal Skills:

- Excellent written and verbal communication skills.

- Conflict resolution.

- Management experience.

- Excellent customer service skills.

- Ability to handle multiple tasks under tight deadlines.

- Highly motivated and team oriented.