Manager - Taxation

Job description :

Support end-to-end coordination of Tax operation activities

Responsibilities :

- Prepare and coordinate for Tax Returns and reporting

- Lead stakeholder management including monthly / quarterly communication

- Good Knowledge of Indirect Tax of USA, EMEA & APAC

- Implement improvement Initiatives

- Support service management including individual / team performance against defined SLA's

- Working Knowledge in Tax software such as One source/Vertex is must

- Oversee and review of analyst's work as appropriate

- Strong in MS Excel

- Support continuous process improvement

- Meet/Ensure all the defined service levels agreed

- Provide single point interface for Client into respective process delivery matters

- Liaise and handle escalation calls and emails from business stakeholders

- Responsible for delivering the agreed productivity benefits/gain share

- Track and measure customer feedback

- Oversee and review (or delegate review) of analyst's work as appropriate

- Escalate issues to the Business Process Managers as needed

- Confirm team members have appropriate training and background

- Responsible to drive process related automation & transformation through bottom -up approach

- Ensure that exceptions are captured in SOP and communicated to client

- Ability to lead and motivate team to achieve performance goals

Qualifications :

- MBA/CA Qualified

- 4+ years of experience in Tax

Required Skills :

- Strong knowledge of Indirect Tax

- Experience with Tax software such as One source/Vertex

- Strong in MS Excel

Preferred Skills :

- Experience in stakeholder management

- Ability to drive process related automation & transformatio