Overview About Loop:
Loop Subscriptions helps you grow, manage, and retain subscribers like a Pro. We cater to the entire subscriber lifecycle with our customer portal, bundles, personalized flows, smart dunning management, and comprehensive retention stack.
Our offerings:
- Manage subscriptions effortlessly with mobile-first and self-serve customer portal.
- Build unique customer journeys with Loop flows and gamify the subscriber experience.
- Offer bundles and box subscriptions for higher AOV.
- Recover lost revenue with smart dunning management.
So far, we have helped 4000+ brands like Osea, FourSigmatic, Good Protein, and Mammaly grow their subscriber base.
About the job:
What you will do:
- Own end-to-end hiring across functions - GTM, Merchant Experience, Support, and Tech and Product - alongside managing a team of at least two recruiters.
- Set and track core hiring metrics - time-to-close, pipeline health, offer-to-join ratio - and hold the team accountable to them.
- Build and diversify sourcing channels so hiring does not depend on a single pipeline.
- Identify bottlenecks in the hiring process and implement fixes that hold as volume grows.
- Partner directly with hiring managers to align on role requirements and hiring bar.
You are a fit if you have:
- Worked in a SaaS environment and understand how hiring needs shift with fast-changing headcount and role requirements.
- Experience hiring in or expanding into US and/or EMEA markets, including familiarity with regional compensation benchmarks, employment norms, and sourcing channels.
- Led or managed a team of at least two people, with direct accountability for their output.
- Working knowledge of core hiring metrics and how to use them to diagnose and fix process gaps, not just report on them.
- A track record of owning hiring outcomes end to end, not just executing within an existing process.
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