Manager - Talent Acquisition - BPO Volume hiring

Job Description

We are seeking an experienced and dynamic Manager - Talent Acquisition to lead end-to-end hiring efforts across volume and leadership roles. The ideal candidate will bring over a decade of strategic recruitment experience (Non-Tech), a data-driven mindset, and the ability to collaborate effectively with senior stakeholders. Experience working in the Mangalore market will be an added advantage.

Key Responsibilities:

BPO Hiring Expertise (Mandatory):

- Lead and execute volume and leadership hiring strategies across BPO verticals.

- Drive high-quality and timely hiring to meet aggressive ramp-up targets.

Strategic Talent Acquisition:

- Develop and implement innovative sourcing strategies and talent pipelines.

- Strengthen employer branding and candidate experience to attract top talent.

- Continuously optimize recruitment workflows and tools for scalability.

Stakeholder Management:

- Partner with business leaders and HRBPs to understand hiring needs and workforce planning.

- Provide consultative support, market insights, and talent forecasting.

Data-Driven Approach:

- Use recruitment metrics and dashboards to measure performance and guide decisions.

- Provide data-backed hiring insights and regular reporting to leadership.

Preferred Regional Experience:

- Prior experience in hiring within the Mangalore market is highly desirable.

- Understanding of the regional talent landscape and sourcing channels will be a strong plus.

Skills Needed:

- Bachelor's degree in human resources, Business Administration, Finance, or related field; master's degree preferred.

- Minimum 8 years of experience in Talent Acquisition, preferably in a BPO/Shared Services setup.

- Proven track record in managing high-volume recruitment and leadership hiring.

- Strong understanding of recruitment analytics, employer branding, and sourcing best practices.

- Excellent communication, negotiation, and stakeholder management skills.

- Proficient in using ATS and recruitment technology platforms.