Manager - Supply Chain

Our client is seeking an experienced and strategic Supply Chain Manager to lead end-to-end supply chain planning and execution in a fast-paced e-commerce and retail environment. The role will focus on demand forecasting, inventory optimization, consumption tracking, and stock management to ensure seamless operations across multiple warehouses and distribution centers, while driving efficiency and cost optimization.

Key Responsibilities:

- Lead demand forecasting and supply planning to ensure uninterrupted availability of products across regions.

- Oversee inventory management across warehouses, fulfillment centers, and retail locations to optimize stock levels and minimize wastage.

- Monitor and control consumption management to improve efficiency and reduce operational costs.

- Manage end-to-end stock operations, including replenishment, ageing analysis, and reconciliation.

- Develop and implement SOPs for supply chain processes, compliance, and e-commerce best practices.

- Collaborate with procurement, operations, finance, and warehouse teams to ensure alignment and smooth execution.

- Lead, mentor, and manage supply chain teams to ensure high performance and process excellence.

- Analyse data, MIS reports, and dashboards to identify risks, trends, and opportunities for improvement.

- Drive last-mile delivery optimization and ensure timely order fulfillment for customers.

Skills & Competencies:

Technical & Functional:

- Strong expertise in forecasting, inventory planning, and stock control for e-commerce operations.

- Experience with ERP / WMS / inventory management systems.

- Strong analytical and reporting skills with data-driven decision-making.

Managerial & Leadership:

- Proven ability to manage teams and cross-functional stakeholders in a dynamic environment.

- Skilled in driving process improvements, operational efficiency, and cost optimization.

Soft Skills:

- Excellent communication and stakeholder management skills.

- Strong problem-solving mindset with attention to detail.

Key Deliverables:

- Accurate demand forecasts and inventory plans aligned with customer demand.

- Optimized inventory levels with reduced stock-outs and excess inventory.

- Improved consumption efficiency and measurable cost savings.

- Robust MIS and performance dashboards for real-time visibility.

- Streamlined supply chain processes aligned with e-commerce growth goals.

- Enhanced customer satisfaction through timely order fulfillment and delivery.

Preferred Profile:

- Minimum 10 years of supply chain experience, with at least 5 years in a managerial role.

- Experience in high-growth, multi-location e-commerce or retail operations.

- Prior exposure to large-scale warehousing, logistics, and last-mile delivery management is an advantage.