Manager - Strategic Alliance Partners - Broadband

Manager - Strategic Alliance Partners for a leading broadband

Description:

Key Responsibilities:

- Strategic Alliance Partner (SAP) Appointment & Management

- Identify and onboard regional and smaller ISPs as Strategic Alliance Partners (SAPs).

- Develop and execute a partner acquisition strategy to expand business reach.

- Negotiate commercial agreements, revenue-sharing models, and service-level partnerships.

- Ensure that SAPs are aligned with the companys business objectives and service commitments.

- Business Development & Sales Growth

- Drive wholesale bandwidth sales through SAPs to maximize regional coverage and market penetration.

- Develop customized wholesale pricing models for different ISP partners based on market needs.

- Ensure SAPs contribute to revenue targets and market expansion goals.

- Collaborate with sales, technical, and operations teams to deliver high-quality services to partners.

- Partner Relationship Management & Enablement

- Build and maintain long-term relationships with existing and new SAPs.

- Provide ongoing training, support, and business insights to maximize partner performance.

- Conduct regular business reviews, partner meetings, and regional market assessments.

- Work closely with network operations teams to ensure SAPs receive seamless service delivery.

- Market Expansion & Competitive Intelligence

- Analyse regional market trends, ISP growth patterns, and competitor strategies.

- Identify potential areas for network expansion through strategic partnerships.

- Gather insights on regional ISP business models, technology adoption, and service needs.

- Develop go-to-market strategies for specific regional markets based on insights.

- Operational Coordination & SLA Management

- Ensure partner compliance with service-level agreements (SLAs) and performance benchmarks.

- Work with internal teams (legal, finance, network operations) to finalize partner agreements.

- Monitor SAP performance and provide actionable recommendations for improvement.

Requirements:

Key Qualifications & Skills:

- 15+ years of experience in ISP/telecom wholesale sales, strategic alliances, or B2B partnerships.

- Strong expertise in partner acquisition, contract negotiations, and revenue-sharing models.

- Proven track record in managing regional ISP relationships and driving business expansion.

- Deep understanding of IP transit, fiber-optic networks, leased lines, and broadband solutions.

- Excellent relationship-building, negotiation, and account management skills.

- Strong ability to work with cross-functional teams (sales, legal, finance, network operations).

- Self-motivated with a strategic mindset and goal-oriented approach.

KPIs & Success Metrics:

- New Strategic Alliance Partners (SAPs) Appointed Expanding the regional ISP partner network.

- Revenue Growth through SAPs Increasing market penetration and wholesale sales.

- Market Share Expansion Strengthening presence in key regional ISP markets.

- Partner Satisfaction & Retention Ensuring long-term relationships with SAPs.

- Operational Efficiency Enabling seamless network expansion through SAPs.