We are hiring for Manager/Senior Manager - Transition for our client Professional services and consulting firm based at Trivandrum. Transition Leader will be responsible to manage the onboarding and transition process and activities in close coordination with the Service Delivery Manager and Client on-boarding Manager, in order to guarantee the smooth onboarding of client personnel, legacy process and technology service platform in the Managed Services operational organization. Requirements: - Develop the On-boarding and transition strategy - Build the on boarding and transition team - Develop the on-boarding and transition plan - Agree the goals and KPIs of the on-boarding and transition phase with Client and Partner - Lead the on-boarding and transition team and coordinate cross-functional teams. - Coordinate the build of the on-boarding training material and execute a training plan. - Coordinate the development of the client current mode of operation due diligence, including process, people and technology. - Coordinate the client personnel transfer (re-badge) - Coordinate the development/transformation of the service process - Coordinate the Client Technology and Data migration process - Coordinate the Business Process analysis to drive the service process development. - Manage the development of the service rehearsal testing process. - Coordinate the handover to operation process Knowledge and Skills: - Broad knowledge and experience in Business Process Analysis and Service IT Platforms Knowledge - Leading distributed/virtual teams serving a broad range of customers. - Self-starter with strong written and verbal communication skills. - Ability to manage complex projects or smaller programs that require coordination of work between various parties like third party sub-contractors. - Ability to multi-task - People Management - Negotiation - Task performance management Excellent skills in: - Project/Program Management - Service Operation Management Experience: - 10 to 18 years of experience of which 5 to 10 years in Project/Program management - Expertise in relationship building with different roles and level in the organization

Kerala

Trivandrum/Thiruvananthapuram

Manager/Senior Manager - Transition - Professional Services Firm 

Job Description for Manager/Senior Manager - Transition - Professional Services Firm  in Wellspring Consultancy in  Kerala Trivandrum/Thiruvananthapuram for (10-18) years of experience. Apply Now!