Manager/Senior Manager - Talent Acquisition - Process Improvement & Transformation - IT Services

Role Overview:

We are looking for an experienced Talent Acquisition Process Improvement & Transformation professional to drive recruitment process excellence, automation, and continuous improvement initiatives for a leading IT Services organization.

Key Responsibilities:

- Identify and improve existing Talent Acquisition and recruitment processes to enhance efficiency and candidate experience.

- Drive Recruitment Process Transformation and standardization across different hiring teams.

- Analyze recruitment data and identify process gaps, bottlenecks, and opportunities for improvement.

- Develop and implement SOPs, workflows, and process guidelines for Talent Acquisition.

- Drive automation and adoption of digital/AI-enabled recruitment tools and solutions.

- Work closely with TA, HR, Business, and Technology teams to implement transformation initiatives.

- Track and monitor key recruitment metrics such as TAT, conversion rates, offer acceptance, source effectiveness, and recruiter productivity.

- Support change management and ensure successful adoption of new processes and tools.

- Prepare dashboards, reports, and insights for senior management.

- Continuously benchmark recruitment practices and recommend best-in-class solutions.

Candidate Profile:

- 8+ years of experience in Talent Acquisition, Recruitment Process Improvement, Recruitment Transformation, or TA Operations.

- Strong understanding of end-to-end recruitment processes.

- Experience in process improvement, automation, SOP development, and transformation projects.

- Good analytical and problem-solving skills.

- Experience working with recruitment technology, ATS, dashboards, or AI-based hiring tools will be an advantage.

- Strong stakeholder management and communication skills.

- Experience in a large IT Services / Technology organization is preferred.

Total Experience: 8 - 13 years