Manager / Sr Manager - Restaurant Excellence (Strategy & Operations Excellence) Educational Qualification : Essential : Post graduate degree or equivalent (preferably from premier B school) Desirable : Certification in analytics/Strategic Ops / Audit & improvement coaching /six sigma Experience : Essential : 8-10 years of experience in Championing consumer experience, owning, measuring & improving processes, driving Ops compliance and coordinating with tech orientation and experience in managing big data. Desirable : Ability to manage large events. Purpose : - Drive consistent consumer experience through processes and drive Brand compliances consistently. Duties and Core Responsibilities : - Strengthen Ops Foundation - Owns & Improves processes - Ensure Compliance to Food Safety standards across One System - Drives new initiatives to strengthen Ops - Drives Internal & External Audits - Coordinate with vendors to implement Tech Solutions - Define & measure Ops metrics - Partner with Business Development in defining and monitoring store layouts & store designs - Define ways to simplify stores complexity - Partners with BD in testing new design formats for Ops NPD : - Partner with marketing and other cross functional teams for defining process for new products. - Rolls out new products & tests pipeline - Coordinates with SCM to design and implement small wares. Process enhancement (Projects) : - Works with Global Ops team to implement new projects - Coordinates with IT for Tech enhancements - Drives continuous improvement in all processes. - Define and implement NSO processes through digitization Analytics & Communications : - Provides business insights to Org & LT - Partners with Frz team sin providing solutions and insights on Ops. - Ensures relevant dashboards are release don time. - Suggest ways to improve Consumer experience through data - Ensures one system communication to stores Key Competencies/skills required for the Job : - High Tech orientation - Project Management - Process oriented mindset - Data orientation - Ops simplification - Strong Influencing skills - Strong negotiation skills - High Customer orientation - Commercial awareness - People Grower/Team Player Stake holders : Internal : Equity Ops Teams, Leadership and cross functional stakeholders. External : Franchise Leadership, Regional Coaches, Area Coaches, Restaurant Managers & Team Members,

Gurgaon/Gurugram

Manager/Senior Manager - Restaurant Excellence/Strategy & Operations Excellence 

Job Description for Manager/Senior Manager - Restaurant Excellence/Strategy & Operations Excellence  in BLUEYED CAREERS PRIVATE LIMITED in  Gurgaon/Gurugram for (8-12) years of experience. Apply Now!