Manager/Senior Manager - Product Supplier Sales - Automotive/Defence

Responsibilities:

- Developing and sustaining solid relationships with key clients that bring in the most income for the company.

- Addressing and resolving key clients' complaints.

- Acting as the main point of contact between key clients and internal teams.

- Supervising the account teams assigned to each key client.

- Communicating and collaborating with the key stakeholders in each department to ensure that key client needs are met.

- Compiling reports on account progress, goals, and forecasts towards sales and business development.

- Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.

- Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.

- Seeking out domestic and international clients and obtaining leads from them.

- Oversee and interact with the key overseas customers.

Key Account Management - Weightage - 50%:

- Engage with select Customer Groups and establish rapport with the Key Stakeholders.

- Identify potential, cross selling and consolidation in select Customer Groups and map the same for a rolling 18 - 24 Month period.

- Identify Margin, Revenue and other Indirect Expense reduction opportunities in the assigned accounts.

- Visit Customer POCs and critical vendor partners to identify bottlenecks and improve operations working alongside Expeditors, NPD and Sourcing Engineers.

Business Development - Weightage - 30%:

- Work with assigned leads to effect for conversion in a 3 month window.

- Warm up the leads bucket assigned to create pipeline for conversion in the immediate 3 months post warming up.

System and Culture adoption - 20%:

- Gain exposure to CRM, FAQS and Zoho Books.

- Understand our Custom modules and practices to enable KAEs and Expeditors quicken their TATs.