Manager/Senior Manager - Product - MSME Lending

Urgently Hiring for a leading NBFC

Role Overview:

Looking for experienced MSME product manager with 7-8 years if relevant experience in NBFCs/Banks, with strong expertise in MSME Lending, Supply chain Finance, CGTMSE, Secured/Unsecured SME products. The Product Manager will be responsible for conceptualizing, designing, and implementing innovative lending products tailored for MSME customers. This role demands a strong understanding of market dynamics, customer needs, and technology solutions to ensure ease of doing business and sustainable portfolio growth.

Key Responsibilities:

1.Product Development: Design and launch new MSME lending products based on market research, customer insights, and business team feedback.

2.Create and Redefine - Product and Program notes, frameworks and SOPs.

3.Market Analysis: Continuously monitor industry trends, competitor offerings, and regulatory changes to identify opportunities for product innovation.

4.Technology Solutioning: Collaborate with technology teams to develop digital solutions that enhance customer experience and operational efficiency.

5.Process Optimization: Create and refine processes to simplify onboarding, documentation, and disbursement for MSME customers.

6.Stakeholder Collaboration: Work closely with sales, risk, operations, and compliance teams to ensure seamless product implementation.

7.Customer-Centric Approach: Incorporate customer feedback into product design to improve usability and satisfaction.

8.Regulatory Compliance: Ensure all products adhere to applicable laws, RBI guidelines, and internal risk frameworks.

9.Business and Portfolio Management: Track product performance metrics, analyze portfolio quality, and recommend corrective actions.

10.Innovation & Digitalization: Drive initiatives for automation, AI-based credit assessment, and paperless processes.