Manager/Senior Manager - Learning & Development - Healthcare

Position Overview:

This Manager / Senior Manager Learning & Development (L&D) role is a fantastic opportunity for a seasoned professional passionate about Medical Coding and US Healthcare Payment Integrity. Based in Jayanagar, Bangalore, you'll be joining a rapidly growing HealthTech company focused on revolutionizing US healthcare payment integrity through a next-gen, cloud-native platform.

Why This Role is for You:

You won't just be delivering training; you'll be building a future-ready L&D function from the ground up. This means leading the charge on:

- Pioneering Medical Coding & Payment Integrity Training: Design and deliver cutting-edge programs on claim lifecycle, fraud/waste/abuse (FWA), overpayment recovery, and critical compliance standards like HIPAA, ICD-10, CPT, and HCPCS Level II. You'll engage learners with real-world case simulations and hands-on coding practice.

- Driving AI-Enabled Learning: Be at the forefront of integrating AI tools to accelerate content creation, documentation, and learning analytics. You'll train employees on effective AI usage, fostering a culture of innovation.

- Shaping Learning Infrastructure: Lead the end-to-end setup and administration of our Learning Management System (LMS), creating structured learning paths and dashboards that drive employee growth.

- Strategic Upskilling & Development: Proactively identify skill gaps with business leaders and orchestrate impactful upskilling programs, bringing in the best industry trainers.

- Impactful Onboarding: Design and deliver standardized induction and On-the-Job Training (OJT) programs, ensuring a smooth and effective transition for all new hires.

Who We're Looking For: We're seeking a dynamic individual with:

- 10+ years in L&D or Medical Coding Training.

- A strong Medical/Life Science background (MBBS, BDS, BSN, B.Pharm, M.Pharm, PharmD, Life Science Degree).

- Mandatory certifications such as CPC, CPMA, COC, CIC, CPC-P, CCS or other AHIMA/AAPC certifications. Specialty coding certifications are a significant plus.

- Proven experience with LMS setup and content development.

- Deep expertise in Medical Coding & Billing methodologies (CPT, ICD, LCD/NCD, PTP, NCCI edits, modifiers).

- A solid understanding of Payment Integrity concepts and Denials Management.

- Experience leveraging AI tools and strong prompt writing skills.

- Excellent instructional design, documentation, and communication abilities.

Work Location: Jayanagar Bangalore.

Work Mode: Work from Office.

Benefits:

- Best-in-class compensation.

- Health insurance for Family.

- Personal Accident and Life Insurance.

- Friendly and Flexible Leave Policy.

- Certification and Course Reimbursement.

- Medical Coding CEUs and Membership Renewals.

- Health checkup.

- And many more!