Manager/Senior Manager - Key Accounts - Rewards & Loyalty Platform

Manager/Senior Manager - Key Accounts - Rewards & Loyalty Platform (8-15 yrs)

- Develop and maintain strong relationships with our key clients and understand their business objectives.

- Identify and pursue opportunities to cross-sell and upsell Benepik products to existing clients and drive additional revenue.

- Conduct regular meetings with the clients to understand their requirements and execute strategic plans to meet their evolving needs.

- Schedule meetings and give product demos to showcase the new value-added services and offerings to drive account growth.

- Stay informed about industry trends, competitor offerings, and clients need to position Benepiks products effectively.

- Stay updated on all the products and new releases to effectively guide clients and promote feature utilization.

- Serve as the primary point of contact for client-related queries and escalations, ensuring issues are resolved within minimum TAT.

- Prepare regular reports and presentations for internal teams to highlight key account metrics, pipeline progression, and revenue achievement.

Job Requirements:

- Qualification: Any Graduate/ Post-Graduate.

- 8-10 years of experience in managing key accounts with a strong track record of sales achievement, particularly in cross-selling and upselling.

- Strong verbal and written communication to engage clients at all levels and influence decision-makers.

- Strong negotiation skills to manage and close deals, secure renewals and handle objections while maintaining positive relationships.

- Highly organized with excellent time management skills.

- Ability to manage multiple accounts and meet their requirements on time.