Manager/Senior Manager - HR Shared Services - Compensation/Benefits & Employee Lifecycle

Summary :

Looking for an experienced HR Shared Services professional with strong expertise in Compensation, Benefits, Onboarding, and Offboarding operations within a global environment.

Responsibilities :

- Lead end-to-end delivery of HR Shared Services processes with focus on Compensation, Benefits, and Employee Lifecycle operations.

- Manage annual compensation cycles including merit increases, bonus processing, salary reviews, compensation fitment, and internal equity checks.

- Handle US Payroll & Benefits operations, benefits administration, vendor coordination, employee queries, and compliance activities.

- Oversee onboarding and offboarding processes ensuring smooth employee experience, HRIS accuracy, compliance documentation, and final settlement coordination.

- Drive operational governance, SLA management, quality audits, issue resolution, and stakeholder communication across regions.

- Maintain HR data integrity, reporting dashboards, SOPs, knowledge articles, and process documentation.

- Lead continuous improvement, automation, and process optimization initiatives across HR operations.

- Manage and develop high-performing HR Shared Services teams in a matrix/global environment.

Requirements

- 12-15 years of HR Operations / Shared Services experience with strong exposure to Compensation & Benefits.

- Mandatory experience in US Compensation, Payroll & Benefits operations.

- Strong expertise in onboarding, offboarding, employee lifecycle management, and HR compliance processes.

- Experience with HRMS platforms such as SAP, Workday, SuccessFactors, or PeopleSoft.

- Hands-on experience with ServiceNow/JIRA or similar case management tools.

- Strong analytical skills with advanced Excel and reporting capabilities.

- Proven people leadership and stakeholder management skills in global organizations.

- MBA/Master's degree preferred.