Description: Manager - VIP Service (aka The Matchmaking Maestro) Location- Noida & Bengaluru | 5-8 Yrs Experience | MBA Preferred (but swagger) What's This All About? If you believe love is a serious business (and also a messy, beautiful, high-stakes one), this role is your playground. As the Manager - VIP Service, you'll lead a crew of 40+ passionate advisors who don't just handle calls-they rewrite love stories. This isn't just customer service-it's customer obsession. You'll blend operations, coaching, customer experience, and tech enablement into one slick, high-impact function. You'll own outcomes, not just outputs. Real connections &gt; cold conversions. If you've spent 3+ years or more in one role building something that mattered-and loved every minute of the chaos-you're exactly who we're looking for. What You'll Do (Like a Pro) - Read Between the Lines - Customers don't always say what they need. You'll train your team to listen harder, respond smarter, and personalize everything. - Build Love without Friction- Map the journey. Spot the leaks. Kill the clutter. Then rebuild a seamless experience so smooth, it feels like destiny. - Lead like You Actually -Care Coach, not command. Grow talent. Make your team feel like a championship squad-not a call center. - Make Tech Work for People AI- Dashboards, automations-bring it all together to eliminate the mundane and elevate the meaningful. - Run It Like a Founder- You'll be the GM of your own zone. P& L mind-set. Metrics accountability. Always thinking scale, never settling for survival. - Turn Tough Days around Escalations? - You own them. Cranky customers? You charm them. You don't deflect-you deliver. Who You Are - Customer-first, always: You lose sleep over a bad experience and cheer louder than anyone when your team gets it right. - Builder energy: You love creating order from chaos, designing systems, and making things better-constantly. - People whisperer + Data junkie: You manage with heart and with numbers. EQ + IQ = You. - Been there, built that: At least one solid 3+ year stint where you led a large B2C team and drove real business impact. Stability with velocity? Yes please. - Pressure-tester: You've done hard things, and you're better for it. Deadlines don't scare you. Fire drills? You bring the extinguisher and the pep talk. What You'll Get - A mission with meaning: You're not selling socks. You're helping people find soulmates. - Speed, not red tape: We move fast, we fix fast, and we don't do politics. - Autonomy + Accountability: Your zone, your team, your growth story. - Insane learning curve: High-growth org. High-responsibility role. High-reward journey. - Tribe of doers: Smart, kind, purpose-led teammates who will have your back (and push you forward). Still Reading? That's a sign. Let's rewrite the love story of Indian matchmaking-together. Apply now. Be the reason two people say I do.

Noida

Bangalore

Manager/Senior Manager - Customer Relationship 

Job Description for Manager/Senior Manager - Customer Relationship  in Talentpro Edge in  Noida Bangalore for (5-8) years of experience. Apply Now!