Salesforce Solution Architect - Manager

Job Summary:

We are seeking a seasoned Salesforce Solution Architect at the Manager level to lead the design and delivery of scalable, high-impact Salesforce solutions across multiple clouds. This role is pivotal in translating complex business requirements into robust technical architectures, driving innovation, and mentoring cross-functional teams.

Key Responsibilities:

Solution Design & Architecture:

- Lead end-to-end architecture across Sales Cloud, Service Cloud, and Experience Cloud.

- Design and implement solutions.

- Translate business needs into clear, actionable user stories, acceptance criteria, and detailed functional requirements.

- Lead Apex and Lightning Web Components (LWC) development, ensuring quality and performance.

- Enforce DevOps best practices including CI/CD, automated testing, and version control (e.g., Git).

- Guide configuration using declarative tools (Eg: Flows.).

Project Leadership:

- Manage delivery across multiple workstreams, including Business Analysts, Developers, and Consultants.

- Conduct technical design sessions, estimate user stories, and oversee solution documentation.

- Ensure adherence to Salesforce best practices and platform limits.

Stakeholder Engagement:

- Collaborate with business stakeholders, various internal teams, onshore teams, and technical teams to align architecture with business strategy.

- Provide thought leadership on Salesforce capabilities and roadmap.

Governance & Quality:

- Conduct code reviews, compliance assessments, and performance audits.

- Maintain architectural standards and ensure data security and integrity.

- Mentorship & Practice Development

- Coach junior architects and consultants.

- Contribute to internal accelerators, reusable assets, and IP development.

Required Qualifications:

- 11-14 years of experience in the Salesforce ecosystem, with at least 5 years in an architect role.

- Proven experience across multi cloud like Sales Cloud, Service Cloud, Experience Cloud.

- Additionally, Good to have experience in: Data Migration, Agentforce, CPQ, RCA, Data Cloud, MuleSoft.

- Strong understanding of Apex, Visualforce, Lightning Web Components, and Salesforce integration patterns.

- Required Certifications: Salesforce Administrator, Platform Developer I, Platform Developer II, Certified JavaScript Developer

- Salesforce certifications preferred: Application Architect, System Architect, CPQ Specialist, MuleSoft Architect.

- Excellent communication and stakeholder management skills.

Preferred Experience:

- Industry exposure in High-tech, TMT, SaaS, Manufacturing, or Professional Services.

- Experience with Lead-to-Cash lifecycle and Quote-to-Cash implementations.

Shift Timing: 2 PM to 11 PM IST