Role Overview :

- The Supply Chain Logistics Manager will be responsible for driving demand acquisition, enterprise client growth, and strategic account management for the assigned region/city.

- This role involves both hunting and farming responsibilities - identifying high-potential B2B clients, closing logistics contracts, and ensuring long-term retention and revenue growth.

- The candidate will also lead and mentor the Supply Chain Associate team while building scalable demand-generation processes.

Key Responsibilities :

Demand Identification & Pipeline Development :

- Map and identify B2B logistics demand across sectors including FMCG, D2C, e-commerce, pharma, industrial, modern retail, and quick commerce.

- Drive go to market strategies for Delhi NCR to identify businesses with recurring and on-demand intra-city freight requirements.

- Build and maintain a robust pipeline of qualified accounts through field visits, outbound outreach, referrals, and partnerships.

- Categorize clients based on demand patterns such as scheduled deliveries or seasonal/on-demand requirements.

Client Acquisition & Solutioning :

- Manage complete sales cycles from lead generation and discovery to commercial negotiations and contract closures.

- Design customized logistics solutions including vehicle mix, SLA structure, and pricing models.

- Collaborate closely with operations teams to validate supply availability and service feasibility.

- Drive monthly revenue and client acquisition targets.

Account Management & Retention :

- Manage enterprise and mid-market client portfolios.

- Conduct regular business reviews and monitor SLA adherence.

- Build strong relationships with procurement, warehouse operations, supply chain, and finance stakeholders.

- Identify upselling and cross-selling opportunities within existing accounts.

Team Leadership & Process Management

- Hire, mentor, and manage Supply Chain Associates.

- Maintain CRM hygiene, demand mapping, and pipeline reporting.

- Share market insights and customer feedback with leadership and product teams.

- Build scalable processes for city-level demand acquisition and account management.

What We're Looking For :

- A highly driven B2B sales professional with proven experience in logistics, freight, supply chain, or mobility solutions.

- Strong understanding of intra-city logistics operations, vehicle utilization, route planning, and delivery economics.

- Experience managing enterprise or mid-market clients across FMCG, D2C, retail, e-commerce, industrial, or distribution sectors.

- Ability to build and scale client pipelines through field outreach, networking, strategic partnerships, and relationship management.

- Strong commercial acumen with expertise in negotiations, account growth, and solution-based selling.

- Hands-on experience using CRM platforms such as Salesforce, LeadSquared, Zoho CRM, or similar tools.

- Excellent communication, presentation, and stakeholder management skills with the ability to engage CXOs as well as operational teams.

- Data-driven mindset with strong analytical and problem-solving abilities.

- Comfortable working in a fast-paced, target-oriented startup environment with high ownership and execution focus.

- Prior experience with logistics aggregators, freight-tech startups, supply chain platforms, or last-mile delivery companies will be a strong advantage.