Manager - Sales - Outbound Travel

- Understand client travel preferences, budgets, and interests to design bespoke holiday packages.

- Prepare, present, and finalize detailed customized itineraries for international destinations.

- Generate new leads, manage walk-in clients, and convert inquiries into confirmed bookings.

- Build and maintain long-term relationships with B2C and HNI clients.

- Stay abreast of travel trends, hotel offerings, tours, and updated visa/immigration norms.

- Collaborate with vendors, suppliers, and internal teams for seamless execution of travel itineraries.

- Ensure high standards of service, customer satisfaction, and repeat/referral business.

- Achieve sales targets and contribute to business growth.

Desired Profile:

- Proven experience in selling customized international holiday packages.

- Strong destination knowledge (Europe, Australia, New Zealand; other outbound destinations an advantage).

- Excellent verbal and written communication skills with persuasive sales ability.

- Experience in managing B2C / HNI client portfolios.

- Familiarity with CRM tools and travel booking systems.

- Customer-first mindset with attention to detail and service excellence.

- Ability to manage multiple clients and deliver under tight timelines.

Education & Qualifications:

- Preferred: MBA in Sales/Marketing or a specialized diploma in Travel & Tourism.

- Experience Required: 7-10 years (with minimum 4 years in a senior/managerial role in the travel industry)