Required Experience : 5 - 8 Years Salary Range : 10 LPA - 15 LPA Hyderabad, Telangana, India - 6 days working from WFO. - Looking for Manager sales operation who will be handling contact Centre. (40-50 members), Candidates from fintech lending background only apply. Domain - BFSI, Banks - Reporting to Collections head Roles & Responsibilities: Manager Sales Operations - Manage a successful sales support team and ensure that the team consistently meets or exceeds daily sales performance metrics. - Work with AVP/CBO of Sales to create and maintain a world-class Sales culture, focused on delivering results by providing ongoing coaching and development of sales support staff. - Work with Sales AM/DMs to motivate and drive the performance of the Sales Team. - Consistently ensure that business is conducted with integrity at all times and that behavior aligns with CVFS values. - Serve as the main point of contact for Sales Team and address calls for most general business issues; escalate to AVP of Sales, as appropriate. - Work closely with AVP of Sales to drive strategy through discussions with Sales Team. - Analyse performance metrics data and leverage it to effectively coach and develop the Sales ops team. - Remain knowledgeable of key processes, business initiatives and internal resources in order to assist the teams and recruitment in accomplishing company goals. - Identify opportunities and weaknesses within territories and make proposals to create value and increase operational efficiency. - Work effectively with internal support departments (Risk, Credit,HR,BI) to develop effective sales strategies that promote sales to new and existing customers. - Continuously research and remain knowledgeable of industry trends and competition. - Responsible for the development and implementation of new processes and procedures for effective and efficient team operations. Skills : - Proficient computer skills,MS Excel, GSheets & PPT - Attention to detail & quick learner - Good Communication - Verbal & Written - Able to analyze problems and provide solutions - Should be able to adapt to the changing and challenging situations Personal: - Prior experience with Business ops/ call centers in relevant job roles. - Experience managing Sales Support teams with demonstrated new sales track record. - Demonstrated leadership, communication and problem solving skills. - Ability to effectively utilize CRM tools to monitor performance and effectiveness of Business generation. - Demonstrated ability to evaluate and balance team and individual workloads through effective time management, prioritization, and organizational skills. - Ability to work effectively in an office-based environment

Hyderabad

Manager - Sales Operation - Contact Center - FinTech Lending 

Job Description for Manager - Sales Operation - Contact Center - FinTech Lending  in Skills Connect in  Hyderabad for (5-8) years of experience. Apply Now!