Manager - Sales - HVAC - West Asia Region

Essential Duties and Responsibilities:

Day-to-day responsibilities include:

- Provides strategic input toward the development of realistic and goal-oriented business plans that align with regional market demands.

- Prepares and reports monthly bookings forecasts for defined territories to the Export Sales Director.

- Takes ownership of key accounts, organizing regular follow-up meetings to strengthen and maintain long-term relationships.

- Works with clients across all sectorsdata centers, industrial process, and comfort coolingto position equipment as the preferred basis of design for regional project frameworks.

- Collaborates with regional sales channel partners to gather, compile, and submit pertinent project data and specifications in response to client requirements.

- Attends and actively participates in training seminars to stay current with design trends and evolving solutions across all applications and effectively presents offerings to clients and stakeholders.

- Reviews customer technical specifications and optimizes equipment layouts to meet performance requirements while adhering to engineering and application guidelines.

- Evaluates customer selections and proposes alternative models or configurations to improve layout, energy efficiency, cost-effectiveness, and compliance with local standards.

- Provides technical support to consulting engineers and end-user design teams, including guidance on product selection using Spectrum software.

- Delivers technical presentations and training sessions to educate consulting engineers, developers, and end users on products and systems.

- Collects warranty-related data, including site photos and videos, and communicates findings to internal support and quality teams.

- Analyzes customer feedback to identify trends, areas for improvement, and opportunities for new product development, and communicates findings to the management team.

- Engages with s global sales, marketing, product development, and operations teams to align strategy and share market insights.

- Represents at industry events, trade shows, and conferences, promoting brand awareness and technical expertise.

- Participates in globalvideo conferences, accommodating varied time zones with calls occasionally scheduled between 06:0008:00 or 20:0023:00.

- Leads or contributes to technical seminars, product launches, and promotional events across the region.

- Continuously evaluates existing processes and procedures to identify opportunities for operational improvement and cost reduction.

- Supports and conducts tours of facilities, ensuring a valuable and informative experience for visiting clients and stakeholders.

- Maintains and updates opportunity data within the CRM system and generates monthly sales pipeline reports to support forecasting and strategic account planning.

- Establishes and pursues personal annual success targets aimed at improving product quality, enhancing the client and representative experience, and contributing to overall sales growth.

- Promotes and enforces safe work practices both internally and externally.

- Supports cost containment initiatives and seeks opportunities to reduce unnecessary expenditure.

- Maintains a positive, collaborative, and solution-oriented approach in all professional settings.

- Performs other duties and participates in special projects as assigned, consistent with the companys vision, mission, and values.

Education and/or Work Experience Requirements:

- While a background in engineering provides the technical foundation, success in this role also requires a deep understanding of customer needs across data centers, industrial process cooling, and comfort cooling sectors.

- The ideal candidate will bring experience from client-facing roles that demand precision, adaptability, and commercial awareness.

- Critical skills such as attention to detail, clear communication, leadership, and time management are essential for driving business growth, solving technical challenges, and supporting complex projects across diverse industries and geographies. Fluency in English and flexibility to travel internationally are also necessary to engage effectively with clients, consultants, and internal stakeholders.

The Sales Manager must possess the following qualifications, experience, and attributes:

- Educational Background: A university degree in an engineering disciplinesuch as HVAC, Mechanical Engineering, Power Engineering, or Environmental Engineeringis required. MBA highly preferred.

- Professional Experience: Minimum of 10 years experience in mechanical system design, industrial cooling applications, HVAC equipment sales, or roles involving direct engagement with clients and

consultants.

- Experience working with data center cooling, industrial process cooling, or large-scale comfort cooling projects is highly advantageous.

- Industry Knowledge: Familiarity with cooling system topologies, thermal performance principles, and industry-specific standards is critical, particularly in relation to heat rejection equipment and integrated system design.

- Detail Orientation: Demonstrates a meticulous, analytical approach with a strong focus on accuracy and quality.

- Commercial Acumen: Brings strong negotiation skills and the ability to manage commercial discussions confidently and strategically.

- Communication and Coordination: Exceptional verbal and written communication skills with the ability to coordinate effectively across internal departments, partners, and external stakeholders.

- Leadership and Interpersonal Skills: Proven ability to lead, influence, and collaborate within multicultural and cross-functional teams.

- Time Management: Capable of managing competing priorities, meeting deadlines, and delivering results under time pressure.

- Multitasking and Responsiveness: Demonstrates agility in managing multiple requests, inquiries, and tasks concurrently with a responsive, client-first mindset.

- Problem-Solving: Strong technical troubleshooting skills with the ability to address complex challenges and deliver timely solutions.

- Language Proficiency: Excellent command of English in both written and spoken form is mandatory. The ability to communicate in Japanese will also be highly valued. Proficiency in additional Asian languages is a plus.

- Travel Flexibility: Willingness and ability to travel frequently throughout the West Asia region and internationally. Possession of a valid passport and the ability to secure visas as required.

- Presentation Skills: Skilled in preparing and delivering persuasive technical product and system presentations to clients, consultants, and internal teams.

West Asia area of responsibility includes India, Maldives, Sri Lanka, Nepal, Bhutan, Bangladesh, Myanmar.