Manager - Quality Assurance

Responsibilities

- Define and implement the overall QA strategy, standards, and processes.

- Develop test plans, test cases, and automation frameworks.

- Ensure testing is integrated into the SDLC/Agile development lifecycle.

- Lead and mentor a team of QA engineers, testers, and automation specialists.

- Assign tasks, review performance, and build a culture of quality ownership.

- Manage hiring, training, and career development of QA staff.

- Oversee manual, automated, functional, regression, performance, and security testing.

- Collaborate with product managers, developers, and DevOps teams to ensure defect-free releases.

- Track defects, prioritize bugs, and ensure timely resolution.

- Establish KPIs for software quality (defect density, test coverage, release quality).

- Ensure compliance with ISO, CMMI, GDPR, SOC2, or other regulatory standards.

- Drive continuous improvements in test processes and tools.

- Communicate QA progress, risks, and issues to stakeholders.

- Provide quality metrics and dashboards to leadership.

- Partner with delivery managers and product owners to align quality goals