Manager - Product Design - eCommerce

About the Company

We are a fast-growing ecommerce marketplace, serving millions of users across India. Our mission is to build intuitive, accessible, and delightful products that simplify credit access and shopping experiences. Design is at the heart of our strategy, ensuring that every interaction with our platform is simple, transparent, and engaging.

Role Overview

We are looking for a Product Design Manager to lead our design team and own the end-to-end user experience across mobile and web platforms. This role involves driving design strategy, mentoring designers, and collaborating closely with product and engineering teams to craft world-class digital experiences for our customers.

Key Responsibilities

- Lead and mentor a team of product designers, setting the vision and design principles.

- Own the UX design strategy across app and web- ensuring simplicity, usability, and delight.

- Partner with product managers and engineers to translate business goals into intuitive design solutions.

- Drive the creation of design systems, user flows, wireframes, prototypes, and high-fidelity visuals.

- Conduct user research and usability testing to validate design decisions and improve the customer journey.

- Champion user-centered design practices and foster a culture of design excellence across the org.

- Track and measure UX impact on key metrics like engagement, conversion, and customer satisfaction.

Qualifications

- 4-7 years of experience in UX/product design, with at least 2-3 years in a design leadership/manager role.

- Strong portfolio demonstrating end-to-end UX design work across web and mobile platforms.

- Experience in consumer internet or ecommerce or gaming products at scale.

- Strong understanding of user research, usability testing, and data-informed design.

- Excellent communication and leadership skills; ability to guide and inspire design teams.

Location: Bangalore