Role Overview:

We are seeking a seasoned Manager - Presales to lead our growth initiatives in Kochi. In this pivotal role, you will act as the bridge between our prospective students and our academic offerings, overseeing the entire lead-to-conversion lifecycle. You will work closely with cross-functional teams, including marketing, academic operations, and senior leadership, to refine our outreach strategies and ensure a seamless admission experience. By driving high-impact student counseling and optimizing our sales funnel, you will directly influence our revenue targets and operational excellence, ensuring that our business outcomes align with our long-term vision for educational impact.

Key Responsibilities:

- Lead and mentor a high-performing team of presales and inside sales professionals to exceed monthly revenue targets and conversion benchmarks.

- Oversee the end-to-end admission process, including review and dismissal protocols, to maintain high standards of student quality and institutional integrity.

- Execute sophisticated lead generation and telesales strategies to expand our market reach and build a robust pipeline of qualified prospects.

- Manage CRM sales workflows to ensure data accuracy, track performance metrics, and provide actionable insights for revenue management.

- Mitigate operational risk by ensuring all student counseling and enrollment processes comply with company policies and regulatory standards.

- Collaborate with the business development team to identify new market opportunities and refine our value proposition for prospective students.

- Analyze sales performance data to identify bottlenecks in the funnel and implement process improvements that drive efficiency and growth.

Required Skillset:

- Demonstrated expertise in managing large-scale sales operations with 6 to 10 years of experience in high-pressure, target-driven environments.

- Proven ability to lead and inspire diverse teams, fostering a culture of accountability, continuous learning, and high performance.

- Exceptional communication and interpersonal skills, with the ability to influence stakeholders and build rapport with prospective students from varied backgrounds.

- Strong analytical mindset, capable of interpreting complex CRM data to forecast revenue and manage operational risks effectively.

- Proficiency in managing the nuances of student counseling, balancing empathy with the need to meet rigorous business objectives.

- Ability to thrive in an on-site work environment in Kochi, maintaining high energy and focus in a fast-paced, collaborative office setting.

- An MBA or equivalent degree from a reputed institute, providing a strong foundation in business strategy and management.