Manager - Performance & Rewards / Compensation & Benefits

Reports to: Account Head

Direct reports: Specialists / Analysts

Key systems: Workday (Core and Advanced Compensation), share plan system, benefits and flexi platform, FSA, insurance and broker interfaces, MOM/WICA reporting channels

Work location: Chennai One

Shift: Singapore shift (approx. 6:00 AM - 4:00 PM IST), aligned to the supported regions

Grade: 4 or 5

Process scope: Annual increment and bonus cycle administration, budgeting and cost input consolidation, off-cycle compensation processing, benefits and flexi administration, claims and insurance interfaces, share plan administration support, executive compensation and NRC/ERC pack preparation, and performance cycle system administration.

Role purpose: To own the operational delivery of the reward and benefits calendar - annual cycle administration, benefits renewal and claims, share plan support and executive compensation packs - with the accuracy and confidentiality the subject matter demands.

Key responsibilities:

- Own the administration of the annual increment, bonus and performance review cycles: system set-up, eligibility data, communications, letter generation and distribution to the reward calendar.

- Consolidate headcount and cost inputs for budgeting and allocate staff costs to entities and properties within SLA.

- Manage off-cycle compensation request triage, validation of new hire packages and the accurate flow of changes into payroll before cut-off.

- Own benefits and flexi administration - enrolment windows, renewal configuration and UAT, claims validation and the insurance and broker interfaces.

- Ensure statutory benefit reporting obligations (including MOM/WICA submissions) are met within mandated timelines without exception.

- Oversee share plan administration support: access provisioning, legal entity record set-up, award data preparation and dry runs.

- Prepare executive compensation data, NRC/ERC meeting packs and disclosure inputs to the required lead times, working under strict confidentiality.

- Own control quality across all reward transactions - maker-checker, approval evidence and reconciliation of interface files, including alerting on missing files within the 2-hour window.

- Produce reward operations reporting and support internal and external audit of compensation and benefits processes.

Must-have skills and experience:

- 10 - 12 years in compensation and benefits administration or reward operations, including 2+ years leading a team.

- Hands-on delivery of an annual increment and bonus cycle in a large organisation.

- Strong benefits administration experience including enrolment, claims and insurer or broker liaison.

- Advanced Excel - modelling, reconciliation, large data sets - and strong numerical accuracy.

- Working knowledge of Workday compensation and benefits modules.

- Demonstrated handling of highly confidential compensation data.

- Familiarity with Singapore HR and Compensation policies.

Good-to-have skills and experience:

- Share plan, equity or long-term incentive administration.

- Executive compensation and remuneration committee support.

- Statutory benefit reporting experience (MOM, WICA or equivalent).

- Workday Advanced Compensation configuration.

- Experience supporting reward audits or remuneration disclosures.