Key Responsibilities:
- Oversee end-to-end payroll processing for assigned clients, ensuring accuracy, timeliness, and adherence to service level agreements.
- Lead and manage payroll teams, providing direction, coaching, and performance management.
- Manage client delivery, including handling queries, escalations, and regular governance meetings.
- Implement and monitor quality control checks, payroll audits, and variance analysis.
- Draft, review, and maintain Standard Operating Procedures (SOPs) and payroll policies.
- Drive process improvements and operational efficiencies through workflow enhancements and best practices.
- Ensure compliance with all statutory requirements including TDS, PF, ESIC, Professional Tax, and Labor Welfare Fund.
- Stay updated on legislative requirements such as the Wage Code and Social Security Code and assess their impact on payroll.
- Work with payroll SaaS-based platforms and HRMS systems to streamline and optimize payroll operations.
- Analyze payroll data to identify trends, insights, and improvement opportunities.
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