Manager - Operations

Qualification: Bachelors degree in business administration/management or related field (MBA preferred)

Experience: 7+ years in operations management, administration, or a similar leadership role

Reporting To: Operations Director

About Numera:

Numera is a fast-growing, US-based financial services firm that delivers cutting-edge solutions across accounting, payroll, tax, and advisory.

Our unique US-India delivery model enables us to scale seamlessly, bringing smart, tech-enabled, and client-first solutions to individuals, businesses, and nonprofits nationwide.

With a global network of professionals and an entrepreneurial spirit, Numera helps organizations unlock growth, navigate complexity, and drive long-term success.

Job Summary:

- We are seeking a dynamic Assistant Operations Director to support the Operations Director in managing daily business operations, driving strategic initiatives, and ensuring organizational goals are met.

- The role involves overseeing workflows, supporting process improvements, ensuring compliance, and assisting with team management for our teams across India & the US while

acting as a key liaison between leadership and stakeholders.

Key Responsibilities:

Operational Support

- Oversee and coordinate daily operations across departments to ensure efficiency and compliance with company policies.

- Monitor workflows, identify bottlenecks, and drive process improvements to enhance productivity and reduce costs.

- Support technology adoption and system migrations to strengthen operational effectiveness.

Strategic & Administrative Support

- Assist in the development and execution of strategic plans and operational objectives.

- Support budgeting, resource allocation, and cost optimization activities.

- Coordinate special projects and ensure the timely delivery of milestones.

- Serve as a liaison between the Management and internal/external stakeholders.

Team & People Management

- Supervise staff on behalf of the Managers in their absence.

- Assist in workforce planning, scheduling, and performance monitoring.

- Support employee engagement and development initiatives in alignment with organizational

objectives.

Compliance & Risk Management

- Monitor adherence to operational standards, internal controls, data security, policies, and

regulatory requirements.

- Identify risks and assist in developing mitigation strategies.

- Ensure quality assurance measures are effectively implemented.

Reporting & Communication

- Prepare presentations, reports, analyses, operational dashboards, status report, and performance metrics for review by leadership and the board.

- Communicate updates, priorities, and action plans across teams.

- Ensure consistent and professional documentation of operational activities.

Skills and Qualifications:

- Bachelors degree in business administration, Management, or related field (MBA preferred).

- 7+ years of proven experience in operations management or a similar leadership role.

- Strong organizational, analytical, and problem-solving skills.

- Excellent leadership, people management, and communication abilities.

- Proficiency in MS Office and workflow/project management tools.

- Ability to thrive in a fast-paced, global work environment with attention to detail.

- Collaborative, reliable, and adaptable with a solution-driven mindset