Manager - Logistics - FMCG

Principal Accountabilities:

1. Logistics & Customer Service Operations:

- Manage end-to-end logistics operations to achieve desired customer service levels.

- Improve Same Day Execution (SDE) and monitor Transit-in-Transit (TIT) performance.

- Develop and implement logistics policies and align field teams.

- Analyze operational performance across locations, identify gaps, and drive improvement plans.

2. Warehousing Operations:

- Drive continuous improvement across warehouse operations.

- Ensure inventory record accuracy and resolve critical inventory issues.

- Manage warehouse costs while maintaining service levels.

- Oversee warehouse hygiene audits, repacking operations, and asset procurement (MHE, pallets, etc.).

- Select warehouse service providers, negotiate commercial terms, and manage warehousing budgets.

3. Transportation & Freight Optimization:

- Optimize transportation through route and frequency planning.

- Monitor branch-wise freight performance and establish performance benchmarks.

- Develop and strengthen the logistics vendor base, including national transport partners.

4. Vendor & Stakeholder Management:

- Manage relationships with warehouse service providers and transporters.

- Coordinate with internal functions such as Sales, Finance, HR, and Business teams to ensure seamless logistics operations.

5. Capability Building:

- Identify training needs for logistics and warehouse teams.

- Develop training modules for warehouse operations and SAP processes.

- Coordinate with HR and external partners to deliver capability-building programs.