Manager - Logistics

Manager - Logistics

Description:

About the Role. We are seeking an experienced Logistics Manager to lead and manage end-to-end logistics operations, including foreign trade, transportation, customer service, and Sales & Operations Execution (S&OE). The role is responsible for ensuring compliant, cost-effective, and efficient logistics operations while meeting customer service and delivery commitments.

Responsibilities:

Logistics & Operations Management:

- Lead and manage import and export operations in compliance with Indian customs, tax, and regulatory requirements.

- Oversee inbound and outbound transportation, domestic and international logistics flows.

- Ensure timely execution of customer orders, distribution, and deliveries.

- Monitor short-term demand and supply alignment through S&OE, taking corrective actions to avoid service or inventory risks.

- Coordinate with carriers, customs brokers, freight forwarders, suppliers, and internal stakeholders.

Team Leadership & Development:

- Lead teams handling foreign trade, transport, customer service, and S&OE.

- Motivate, guide, and evaluate team performance through regular feedback.

- Identify skill gaps and ensure training and development plans for team members.

- Foster a collaborative, high-performance, and customer-focused work culture.

Performance & Continuous Improvement:

- Define, track, and analyse KPIs related to cost, service, delivery, and inventory.

- Drive continuous improvement initiatives to enhance efficiency, reduce logistics costs, and improve service reliability.

- Implement and sustain operational excellence methodologies (5S, autonomous maintenance, quality and safety practices).

Cross-Functional Coordination:

- Collaborate with sales, production, procurement, and planning teams to align capacity, inventory, cost, and service levels.

- Balance customer expectations with operational feasibility and contribution margins.

Systems, Compliance & Safety:

- Ensure effective use of ERP systems (SAP) and related logistics tools.

- Maintain complete documentation and reporting accuracy.

- Ensure logistics operations follow established safety management systems and statutory requirements.

Qualifications:

Preferred: MBA in Logistics / Supply Chain Management.

Required Skills:

- Strong understanding of logistics and supply chain operations.

- Hands-on experience in import/export, customs clearance, and foreign trade regulations (India).

- Expertise in transportation management, inventory control, and order management.

- Strong negotiation skills with transporters, suppliers, and service providers.

- Experience with SAP / ERP systems, data analytics, and reporting tools.

- Excellent leadership, communication, and problem-solving skills.

- Fluent in English.

Preferred Skills:

- Experience in logistics management in a similar industry.

- Knowledge of advanced logistics technologies and trends.

Equal Opportunity Statement:

We are committed to diversity and inclusivity in our hiring practices.