Role Overview:

We are looking for an experienced Learning and Development professional to manage the strategy, governance and delivery of enterprise learning and capability-assessment programmes.

This is not primarily a training-content creation or classroom-delivery role. The position focuses on Learning Needs Analysis, skills identification, capability assessment, audience segmentation, delivery prioritisation and alignment of workforce-development initiatives with business priorities.

Key Responsibilities:

- Oversee enterprise learning-delivery operations and capability-assessment activities across different business functions.

- Align learning priorities and workforce capability requirements with business strategy.

- Define learning and skills requirements for frontline, operational, leadership and corporate employee populations.

- Lead enterprise and leadership Learning Needs Analysis to identify capability gaps and prioritise development initiatives.

- Establish governance, processes and standards for needs analysis, audience segmentation and learning-delivery prioritisation.

- Use learning analytics, workforce capability insights and skills-trend analysis to support data-driven decision-making.

- Collaborate with learning-design teams, Digital HR, HR Business Partners and external vendors.

- Develop effective and scalable learning-delivery models for diverse employee populations.

- Measure programme effectiveness through performance metrics, stakeholder feedback and operational KPIs.

- Drive continuous improvement and innovation through digital tools, automation and AI-enabled learning solutions.

- Lead and develop the learning-delivery and capability-assessment team.

Candidate Profile:

- 9+ years of experience in enterprise Learning and Development, Learning Architecture, Organisation Development or capability assessment.

- Strong expertise in Learning Needs Analysis and skills-gap assessment.

- Experience aligning learning and skills strategies with business objectives and workforce-transformation programmes.

- Strong understanding of learning operations, audience segmentation and scalable learning-delivery models.

- Experience working with enterprise learning technologies, Learning Management Systems, Digital HR platforms or skills-intelligence solutions.

- Ability to use learning metrics, workforce analytics and insights to improve programme effectiveness.

- Strong vendor-management experience.

- Experience supporting frontline, operational, leadership and corporate workforce groups.

- Familiarity with automation and AI-enabled learning solutions would be advantageous.

- Strong stakeholder-management, consulting and communication skills.

Key Skills:

- Learning Needs Analysis

- Learning Architecture

- Capability Assessment

- Organisation Development

- Skills Gap Analysis

- Enterprise Learning Strategy

- Learning Operations

- Learning Analytics

- Digital HR Tools

- Vendor Management

- Service Management

- Continuous Improvement

- AI-enabled Learning

- Stakeholder Management