Manager - Learning & Development - Retail Apparel

Looking for candidates from Apparel Industry ONLY

About the Role:

We are seeking a passionate and business-driven Learning & Development Manager for a leading apparel retail brand. The role will be responsible for driving capability building across store operations, customer experience, leadership development, and employee engagement initiatives.

The ideal candidate should have strong experience in retail training, frontline workforce development, and creating impactful learning interventions aligned with business objectives.

Key Responsibilities:

- Design and implement L&D strategies aligned with retail business goals.

- Drive training initiatives for store staff, cluster managers, and corporate teams.

- Conduct Training Need Identification (TNI/TNA) across retail operations.

Develop and deliver programs on:

- Customer experience & selling skills

- Product & fashion training

- Store operations excellence

- Leadership & people management

- Grooming and communication

- Create onboarding and induction frameworks for new hires across stores.

- Monitor training effectiveness through audits, mystery shopping feedback, sales performance, and employee productivity metrics.

- Partner with HR and business leaders to build high-performing retail teams.

- Manage training calendars, learning content, SOPs, and LMS platforms.

- Coordinate with external trainers and learning partners where required.

- Drive employee engagement and culture-building initiatives across retail locations.

Desired Candidate Profile:

- 8+ years of experience in Learning & Development within apparel, fashion, retail, or lifestyle brands.

- Experience handling team of 2 -3 peoples

- Strong understanding of retail operations and frontline workforce training.

- Experience handling large-scale store employee training programs.

- Excellent facilitation, presentation, and stakeholder management skills.

- Ability to travel across store locations as per business requirements.

- Energetic, creative, and highly execution-focused professional.