
Job Description:
Position: Knowledge Management - Manager
Role Title: Manager
Team: Knowledge Management
Reports to: Chief Knowledge Officer
Location: Mumbai
Role Purpose: The Manager - Knowledge Management will play a pivotal role in driving the firm's knowledge strategy, fostering a culture of knowledge sharing, and ensuring that legal knowledge assets are effectively managed, leveraged, and continuously enhanced to support business objectives. The role requires a strategic thinker who can partner closely with Partners, Practice Heads, lawyers, and business services teams to develop innovative knowledge solutions, improve lawyer productivity, and enhance client service delivery. The Manager will lead key KM initiatives, oversee the firm's knowledge repositories and precedent management programs, drive adoption of emerging technologies including AI, and ensure that knowledge resources remain accurate, accessible, and commercially valuable.
Job Responsibilities:
- Knowledge Strategy & Leadership
- Legal Knowledge & Precedent Management
- Knowledge Systems & Technology
- Stakeholder Management & Relationship Building
- Knowledge Sharing, Training & Communication
- Analytics & Performance Management
- AI, Innovation & Continuous Improvement
- Team Leadership
Essential Competencies (Skills & Attributes):
- Strong understanding of legal Knowledge Management principles and best practices.
- Expertise in precedent management, content governance, taxonomy development, and legal knowledge organization.
- Strong understanding of legal research methodologies and legal information resources.
- Experience implementing and managing enterprise KM platforms.
- Knowledge of AI, Generative AI, legal technology solutions, and automation tools.
Education: Bachelor's or master's degree in law.
Experience:
- 8 - 12 years of experience in Knowledge Management, preferably within a leading law firm or professional services organization.
- Demonstrated experience in developing and implementing KM strategies.
- Experience managing legal precedents, knowledge repositories, and content governance programs.
- Strong exposure to legal research databases, document management systems, and enterprise search solutions.
- Experience working with SharePoint, Microsoft 365, iManage, or similar platforms.
- Familiarity with AI-powered legal technologies and knowledge solutions.
- Proven experience managing senior stakeholders, including Partners and Practice Heads.
- Prior people management experience preferred.
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