Key Responsibilities:

- Lead the delivery and support of supply chain technology solutions across planning, procurement, manufacturing, warehousing, logistics, and distribution.

- Partner with business leaders to understand operational needs and translate them into technology roadmaps and solution designs.

- Manage end-to-end project execution, including planning, budgeting, resource allocation, risk management, and stakeholder communication.

- Drive continuous improvement initiatives through process automation, analytics, and digital transformation.

- Oversee system integration between ERP, MES, WMS, TMS, planning, and other enterprise applications.

- Ensure system availability, performance, security, compliance, and adherence to IT governance standards.

- Collaborate with architecture, infrastructure, cybersecurity, and data teams to deliver reliable and scalable solutions.

- Manage external vendors, implementation partners, and service providers, ensuring delivery against agreed service levels.

- Lead incident resolution, root cause analysis, and preventive actions for critical business applications.

- Develop and mentor a high-performing technical team, fostering collaboration, innovation, and continuous learning.

- Establish and monitor KPIs, service metrics, and project performance to ensure business value realization.

Qualifications:

- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline. A Master's degree is an advantage.

- 8-15 years of experience in IT, with significant experience supporting Supply Chain or Manufacturing environments.

- Proven experience managing enterprise applications such as SAP (S/4HANA, ECC), Oracle, Microsoft Dynamics, or similar ERP platforms.

- Experience with Supply Chain systems including WMS, TMS, MES, APS, EDI, and integration platforms.

- Strong understanding of Supply Chain processes including demand planning, procurement, production, inventory management, warehousing, transportation, and order fulfillment.

- Experience leading cross-functional projects and managing global stakeholders.

Required Skills:

- Strong leadership, people management, and stakeholder engagement skills.

- Excellent project and program management capabilities.

- Knowledge of cloud technologies, APIs, system integrations, and data analytics platforms.

- Familiarity with Agile, DevOps, and ITIL practices.

- Strong analytical, problem-solving, and decision-making abilities.

- Excellent communication and presentation skills.

- Ability to manage multiple priorities in a fast-paced, global environment.

Preferred Qualifications:

- Experience with digital transformation initiatives, Industry 4.0, IoT, AI/ML, RPA, or advanced analytics.

- Professional certifications such as PMP, ITIL, SAP, Scrum Master, or relevant cloud certifications.

- Experience working in multinational manufacturing or consumer goods organizations.