Description: Assistant Manager
Location: Gurugram
Job Summary:
- Responsible for managing IT infrastructure, ERP systems, data center security, access control, and vendor management, while ensuring smooth IT operations and supporting 100120 users.
Qualifications:
- Bachelors degree in computer science / IT (certifications in Microsoft, Cisco, VMware preferred).
Experience:
- 8-10 years experience in IT operations & infrastructure.
- Proficiency in Power BI dashboard/report development.
Key Responsibilities:
ERP & Applications:
- Lead system migration, upgrades, and SOP/manual creation.
- Manage user roles and access rights.
Access Control & Security Systems:
- Maintain & troubleshoot access control systems (Matrix) and SQL databases.
- Ensure fire system integration & issue resolution.
- Manage user enrollment, access rights, and vendor AMC renewals.
Data Center & Network Security:
with controllers.
- Administer firewalls (FortiGate 80F/100E/100F).
- Oversee CCTV operations, NAS storage (QNAP), antivirus, and print services.
- Monitor Atempo backup solutions & Microsoft Defender Endpoint Protection.
- Apply and monitor security patches for PCs, servers, and network devices.
- ManageEngine Patch Management tools.
Procurement & Vendor Management:
- Maintain IT vendor contracts & agreements.
- Procure IT hardware (laptops, desktops, servers, mobiles, tablets, etc.).
- Negotiate costs & optimize vendor contracts.
IT Facilities & Training:
- Update IT policies & SOPs.
- Conduct IT orientation & cybersecurity awareness sessions.
- Manage issuance, tracking, and disposal of IT assets.
Skills Required:
- Strong knowledge of hardware, networking, software, and security.
- Troubleshooting & problem-solving expertise.
- Experience in MIS, IT inventory, and vendor management.
- Excellent communication & interpersonal skills.
- Ability to support 100120 users effectively.
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