Manager - IT Delivery

Description:

Position Title: IT Delivery Manager role

Experience Level: 20+ Years

Full Time

Notice Period: Open

Location: Chennai

WFO

Shift Timings: 2 PM - 11 PM

Required Qualifications:

Education:

- Bachelors degree in Computer Science, Engineering, or a related technical discipline (MBA or PMP preferred).

Experience:

- 10 to 15 years of experience in IT project/delivery management, with at least 5 years leading offshore or global teams.

Technical & Domain Expertise:

- Strong understanding of Microsoft technology ecosystem (.NET, Azure, Power Platform, SQL Server, M365).

- Familiarity with Agile, DevOps, and cloud-native development practices.

- Experience managing multi-technology delivery portfolios (App Dev, Infra, Data/BI, Collaboration).

- Proficiency in using project management tools (Azure DevOps, Jira, MS Project, Smartsheet).

- Knowledge of ITIL and service delivery frameworks.

- Understanding of manufacturing or industrial domain systems (ERP, MES, PLM, etc.) is a plus.

Leadership & Soft Skills:

- Excellent written and verbal communication skills especially with U.S.-based stakeholders.

- Creative and analytical problem-solving abilities.

- Proven experience in global stakeholder management and cross-cultural communication.

- Strong team leadership, coaching, and conflict-resolution skills.

- Strategic thinker who can balance tactical delivery and long-term capability building.

Preferred Qualifications:

- PMP / PRINCE2 / Agile Certified Practitioner (PMI-ACP).

- Microsoft Certified: Azure Administrator / Solutions Architect / Power Platform certifications.

- Experience in setting up or scaling a CoE or captive IT center.

- Exposure to vendor management and hybrid team models.

- Prior experience in manufacturing, chemical, or engineering industries preferred.