Manager - Investor Services
US Shift: 12:30 PM to 9:30 PM
Work Location: Work from Office in Bangalore
Job Description - Investor Services
The Investor Services team is charged with providing a best-in-class service to both our clients and their investors.
Primary Responsibilities:
- Responsible for financial transaction processing (subscription, redemption, transfer, switches, redemption wire payment, distribution wire payment) and non-financial activities (new investor creation, contact creation, static data maintenance, statement distribution, audit confirm creation, responding to investor / client queries, multiple time bound projects).
- Perform Anti-Money Laundering checks in compliance with the laws and regulations of the investment funds jurisdiction(s)
- Follow up with investors for missing information, ensuring AML/KYC records are complete
- Ensure monthly and quarterly client deliverables are achieved within the agreed SLA.
- Prepare redemption and/or distribution wire payments
- Prepare and distribute contract notes and transaction confirmation statements
- Ensure all internal controls and compliance procedures are properly implemented.
- Identifying any unusual or potentially suspicious transaction activity and report / escalate them in accordance with policy and guidelines detailed in relevant operating procedures.
- Take active role in performing error analysis, agreeing on remedial action plan & implementing agreed controls.
- Ensure continuous quality improvement.
- Identify scope for process improvements on an ongoing basis.
- Demonstrate positive leadership and people management skills and the ability to work well with others, individually and within a group.
- Proactive self starter
- Ability to multitask and work under time constraints without compromising on quality.
- Candidate should be open to work in North American shift hours as needed by the business.
Academy and Experience Required:
- Candidate must have a university degree.
- Minimum 2 years of relevant work experience
- Fluency in writing and speaking English.
- MS office products (Excel, Word, PowerPoint, Mail Merge, Macros)
- Strong investor services experience required.
- Exposure to Hedge fund, Private Equity or Real Asset fundsDidn’t find the job appropriate? Report this Job