Manager - Internal Communication - Contractual

Description:

Experience Range: 5-10 years

Key Responsibilities

1. Communication Campaigns

- Lead the planning and execution of internal communication campaigns using Salesforce or other communication tools.

- Ensure messaging is timely, aligned with company goals, and effectively reaches all employees.

2. Intranet & Content Management

- Oversee and update global intranet content to align with communication priorities.

- Maintain accuracy, relevance, and consistency across all internal communication platforms.

3. Change Management

- Lead and support change management initiatives, including developing communication strategies and plans.

- Ensure smooth, transparent, and effective communication during organizational changes.

4. Stakeholder Management

- Collaborate with key stakeholders to understand communication needs and secure approvals.

- Ensure consistent messaging across departments.

5. Project Management

- Manage multiple communication projects simultaneously, ensuring timely and high-quality delivery.

- Coordinate with cross-functional teams to meet project deadlines.

6. Content Development

- Create and edit engaging internal communication materials such as emails, newsletters, presentations, and town hall content.

- Maintain a high standard of clarity, tone, and accuracy.

7. Data & Insights

- Generate and analyze campaign statistics to assess effectiveness.

- Provide insights and recommendations for continuous improvement.

8. Vendor & Agency Management

- Coordinate with external vendors and agencies to ensure timely, accurate, and high-quality deliverables.

9. Team Collaboration & Support

- Work closely with team members to ensure cohesive communication efforts.

- Train, mentor, and support junior team members in their tasks.

10. Surveys & Feedback

- Design and run employee surveys to gather feedback on communication initiatives.

- Analyze insights and recommend improvements for future communications.

Requirements

- Strong internal communication and change management experience.

- Excellent writing, editing, and content development skills.

- Strong project management and stakeholder management abilities.

- Ability to interpret data and generate actionable insights.

- Experience with communication tools such as Salesforce (preferred).

- Ability to manage multiple projects with attention to detail and quality.

- Strong teamwork, problem-solving, and interpersonal skills.

Title:- Internal Communications Manager