Manager - Insurance Broking Account

Roles & Responsibilities:

- Make sure process essential documents are up to date - SOP, Training Gantt and manuals, Error Log and other relevant documents

- Review Training need analysis both process and non-process related

- Foster Innovation and automation mindset within team, driving continuous improvements - Process efficiencies, Automation, best practices implementation

- Upskill team process knowledge and resolve process related queries

- Ensure financial integrity and timely monthly and year end close processes

- Partner with stakeholders across Divisional Financial Operations to improve financial and accounting accuracy

- Review and investigate reconciliation variances, assisting management to develop appropriate action plans addressing issues identified

- Provide support for internal and external audits including control walkthroughs, documentation support and inquiry response

- Manage multiple projects simultaneously and coordinate cross-functionally to meet strict project execution deadlines

- Drive on-time, accurate & quality service delivery within agreed upon SLAs for assigned processes

Skills & Competencies:

- Good working knowledge of accounting standards, account reconciliations and month end close experience

- Knowledge of the insurance brokerage business (Mandatory)

- Experience in Accounts / Audit / Preparation and Consolidation of Financial Statements

- Proficiency with Excel and Access including links, macros, database development and forms (non-mandatory)

- Proficient computer, financial data, internal consulting and customer-focused communication and presentation skills

- High level of attention to detail

- Excellent Communication

- Leadership skills and ability to work with various teams; should be able to forge meaningful and well-established relationships with various stakeholders

- Must possess analytical skills. Responsible for advanced problem solving and must filter, prioritize, analyze and validate information

- Overseas transition experience would be beneficial though not mandatory