About the role:
- Our client is looking for an experienced IT Manager to lead a cross-functional technology team responsible for implementing, maintaining, and optimizing IT solutions across Supply Chain, Procurement, Analytics, and Reporting.
- The role requires expertise in both on-premises and hybrid cloud environments, SaaS platforms, and ERP systems used in supply chain and procurement.
- The IT Manager will align IT capabilities with business goals, drive innovation, and ensure operational excellence across global manufacturing sites and supply chain operations.
Key Responsibility:
- Lead and manage a team of IT specialists supporting enterprise applications across procurement, supply chain, analytics, and reporting functions in an EMS environment.
- Lead the end-to-end implementation of the functional workstreams (such as Procure to Pay, Sourcing to Contracts, Supplier Relationship Management, etc. ), from the start to production delivery.
- Oversee the deployment, support, and optimization of solutions across on-premises infrastructure, cloud environments, hybrid setups, and SaaS products.
- Configure the solution on complex requirements and coordinate the effort with other team members to guarantee project milestones are met.
- Support other team members during the implementation by providing feedback on the design and performing configuration reviews during the sprints.
- Oversee and contribute to the delivery and deployment plan and ultimately guarantee successful deployment to production.
- Transform POC (Proof of Concept) to a winning exercise, from the strategy to the implementation.
- Collaborate with engineering, sourcing, materials management, and finance teams to align IT capabilities with manufacturing supply chain operations.
- Manage integrations between ERP systems, SaaS tools, and custom applications using technologies like APIs, EDI, ETL tools, and middleware.
- Own incident, change, and problem management processes for supported applications, ensuring system uptime, performance, and data integrity.
- Act as the escalation point for complex technical issues and ensure timely resolution by collaborating with cross-functional and vendor teams.
- Define and enforce IT governance, security standards, and compliance across systems and platforms.
- Develop and maintain system architecture, operational standards, and best practices for application as per industry standards.
- Partner with business stakeholders to understand evolving requirements and translate them into IT solutions that deliver value and efficiency.
- Drive roadmap planning, resource allocation, vendor engagement, and IT budgeting to support long-term business goals.
- Promote continuous improvement through automation, process simplification, and user enablement initiatives.
- Mentor team members and foster a culture of accountability, collaboration, and innovation.
Requirements.
Qualifications and Experience:.
- Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
- 8+ years of progressive experience in IT, with at least 3+ years in a leadership or managerial role.
- Strong experience managing on-premises, cloud, and hybrid IT environments.
- Hands-on knowledge of SaaS platforms supporting supply chain and procurement (e. , Ivalua, Ariba, Coupa).
- Solid understanding of manufacturing processes, Sourcing, Procurement, Contracts, Supplier Relationship Management, Invoices, etc. combined with excellent Project Management skills.
- Proficiency with analytics and reporting tools such as Power BI, Tableau, MicroStrategy.
- Strong grasp of integration frameworks including APIs, Web Services, EDI, ETL, and related middleware technologies.
- Experience with IT service management frameworks (e. , ITIL), and project management methodologies (e. , Agile, PMP).
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