Manager - Human Resource

Manager - Human Resource

Description:

Key Responsibilities:

Talent Acquisition & Workforce Planning:

- Lead hiring for all roles across sales, service, operations, and support functions for the North Region.

- Work closely with regional business heads to forecast manpower requirements.

- Ensure timely closure of positions through effective sourcing, screening, and selection processes.

- Manage relationships with consultants, job portals, and other recruitment partners.

HR Operations & Compliance:

- Ensure adherence to statutory and labor law compliance across all branches (Shops & Establishments Act, CLRA, PF, ESI, Gratuity, etc.

- Handle onboarding, documentation, HRIS updates, attendance, leave management, and exit formalities.

- Coordinate with Corporate HR for policy implementation, audits, and HR system processes.

Employee Relations & Engagement:

- Act as the primary HR point of contact for all employee-related matters in the region.

- Handle grievances, discipline, counselling, and conflict resolution professionally.

- Drive employee engagement initiatives aligned with organizational culture and values.

- Conduct regular branch visits to understand ground-level issues and provide HR support.

Performance Management & Capability Building:

- Support implementation of PMS across regional teams.

- Ensure clarity on goals, KRAs, and review timelines.

- Coordinate with L&D for training needs identification and execution of training sessions.

- Monitor employee performance and provide feedback to managers for improvement.

HR Reporting & Analytics:

- Maintain HR dashboards for manpower, recruitment, attrition, ER cases, and compliance status.

- Provide regular MIS reports to Corporate HR and regional leadership.

- Support strategic HR decisions with data-driven insights.

- Cultural Alignment & Leadership Support