Manager - HR PMO Strategy & Projects

Description:

The HR PMO & Projects Manager will be responsible for leading and coordinating strategic HR initiatives and projects across the channel. This role plays a critical part in ensuring effective project governance, timely reporting, and seamless delivery of HR programs in alignment with business objectives. The role also supports ongoing transformation efforts, process improvements, and change management across the HR function.

Key Responsibilities :

- Project Management: Plan, execute, and monitor key HR projects such as system implementations, policy rollouts, and organizational changes.

- Strategic Alignment: Ensure that all HR project portfolios are aligned with broader business and HR strategic goals.

- Performance Tracking: Monitor key metrics and milestones including attrition, Opex budgets, timelines, and project deliverables.

- Cross-Functional Collaboration: Work closely with Business Planning & Strategy, HR COEs, and other stakeholders to drive HR transformation initiatives.

- Governance & Reporting: Establish governance frameworks, maintain project documentation, and provide timely updates and dashboards to senior leadership.

- Change & Transformation Support: Drive process improvements, support change management efforts, and ensure smooth transition of new initiatives into business-as-usual operations.

Key KPIs (Measures of Success):

- Attrition Rate Management

- Channel Total Fixed Pay, Opex Control

- Band Mix Optimization

- Source Mix Effectiveness

- On-Time & Quality Project Delivery

- Execution Against Milestones and Planned Outcomes