Manager - HR & Operations - Recruitment Firm

Description:

About Us:

eZone Staffing LLC is a leading staffing and recruiting firm specializing in connecting top-tier talent with exceptional companies across various industries, including IT, Engineering, Healthcare, Finance, and more.

With a strong reputation for delivering high-quality candidates, we help businesses build world-class teams efficiently.

Role Overview:

We are looking for a dynamic and experienced Sr. Manager HR & Operations to oversee and optimize our HR and operational functions.

This individual will play a critical role in talent acquisition, compliance, employee engagement, day to day office operations and streamlining operational processes to enhance business efficiency.

Key Responsibilities:

HR Leadership & Strategy:

- Develop and implement HR policies, procedures, and best practices tailored for the staffing and recruiting industry.

- Oversee end-to-end recruitment, onboarding, and retention strategies to maintain a high-performing team.

- Manage employee relations, ensuring compliance with Indian labor laws and staffing industry standards.

Talent Acquisition & Workforce Management:

- Collaborate with recruiters and hiring managers to attract top-tier talent for both internal and client-facing roles.

- Monitor and improve the hiring process, ensuring alignment with client demands and market trends.

- Maintain strong relationships with external stakeholders and hiring partners.

Operations & Compliance:

- Ensure compliance with Indian employment regulations and background checks.

- Streamline HR operations, including payroll, benefits administration, and performance management.

- Optimize operational workflows to improve efficiency and reduce turnaround time for placements.

Performance Management & Employee Engagement:

- Drive a performance-based culture by implementing KPI-driven evaluation processes.

- Lead training and development initiatives to upskill employees and improve team effectiveness.

- Foster a positive work culture by organizing employee engagement programs and retention strategies.

Process Improvement & Technology Integration:

- Implement HR technology and ATS (Applicant Tracking Systems) to enhance hiring efficiency.

- Identify process gaps and introduce automation to improve workforce productivity.

- Analyze HR and operational metrics to drive data-informed decisions.

Qualifications & Requirements:

- Bachelors/Masters degree in HR, Business Administration, or related field.

- 8+ years of experience in HR & Operations, preferably in the staffing & recruiting industry (USA & Canada focus preferred).

- Strong knowledge of Indian labor laws, employment regulations, and compliance standards.

- Proven track record in scaling recruitment operations and improving HR processes.

- Experience with HRMS, ATS, payroll systems, and workforce management tools.

- Exceptional leadership, communication, and problem-solving skills.

- Ability to work in a fast-paced, high-growth environment and adapt to market changes.

Why Join Us?:

- Competitive Salary.

- Opportunity to work with a growing and dynamic team.

- Leadership role with decision-making authority.

- Collaborative and innovative work environment.