Manager - Finance - Market Research Firm

Role Description:

- Provide expert support for finance systems, ensuring seamless operations and user satisfaction across regions.

- Manage system access, resolve technical issues, and ensure compliance with audit and control standards.

- Support core finance processes including month-end close, journal entries, and system updates.

- Collaborate with global teams to align workflows and address cross-regional challenges.

- Deliver user training, maintain documentation, and promote knowledge sharing.

- Drive continuous improvement and service excellence through measurable KPIs.

Role Requirements & Capabilities:

- Degree in Information Systems, Management, Finance or related field.

- Minimum 5 years' experience in finance systems support, preferably with Maconomy.

- Strong understanding of ERP systems, accounting principles, knowledge of key business process technologies is preferred.

- Experience working within a GBS environment, working in large teams and working with transformation and change programmes, handling finance operations is preferred.

- Sound knowledge of MS Word, Adv Excel, PowerPoint

- Excellent troubleshooting, documentation, and training skills.

- Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical audiences.

- Validated ability to efficiently follow policies and procedures.

- Willingness to work flexibly across geographic time zones during peak periods such as period end

- Self-disciplined with ability to work independently and under stress and pressure, target and result driven